Job Description

Al Khobar, Saudi ArabiaPosted 1 day ago

Key Responsibilities

Lead the analysis, design, configuration, implementation, and maintenance of IT solutions for credit card systems.

Support requirements gathering, development, implementation, and maintenance of credit card IT solutions.

Resolve issues, identify solutions, or determine the root cause of discrepancies/outages in a timely manner.

Identify and implement procedures and process improvements.

Collaborate with business/operation teams, ITCC support, QA/testing, external vendors, and internal IT teams to align development activities with project targets.

Work with IT teams, including Client Engagement and Project Delivery, to maintain project plans and documentation.

Ensure all changes comply with local regulations, audit, PCI, Shariah, and information/cyber security requirements.

Coordinate with Network and Infrastructure teams to ensure appropriate hardware, software, storage, and network resources are in place.

Identify resource and equipment requirements, perform efficient capacity planning, and manage software/hardware availability.

Ensure systems and technology are consistently upgraded to the latest application versions.

Lead technical activities for certifying the bank’s credit card solutions/systems with local and international networks.

Guide the team through development, testing, and implementation stages, and review completed work.

Validate test conditions (accuracy and completeness of test plans) and review testing progress.

Assist the Tech Lead, Project Manager/PMO with progress reports, planning, scoping, implementation, and vendor management.

Make quick decisions and solve technical problems to facilitate efficient project implementation.

Provide 2nd Level production/DR support and follow the change control lifecycle for issue reporting, investigation, analysis, and resolution or vendor follow-up.

Analyze issues, obtain fixes, and support the testing cycle thoroughly within stipulated timelines.

Provide technical training and mentorship to team members as required.

Assist business analysts in preparing accurate and detailed requirement specifications, user interface guides, and functional specification documents.

Provide technical guidance to business users.

Adhere to the bank’s established procedures, policies, and guidelines.

Perform other related system activities as directed by superiors.

Required Skills and Experience

3-5 years of experience in a relevant field.

Excellent verbal and written communication skills.

Ability to interact professionally with diverse groups, including executives, managers, and subject matter experts.

Requirements

Requires 2-5 Years experience

Desired Candidate Profile

Requires 2-5 Years experience