Overview of the Role

Al Etihad Cooperative Insurance Co is seeking a Recovery Collection Section Manager to join its team in Al Khobar, Eastern, Saudi Arabia. This full-time position is central to managing and optimizing the company's collection and recovery operations, requiring a professional with 5-10 years of relevant experience.

About Al Etihad Cooperative Insurance Company

Al Etihad Cooperative Insurance Company is a public joint-stock company established in the Kingdom of Saudi Arabia. With a paid-up capital of 500 million Saudi Riyals, it operates as an extension of United Insurance Company, which began operations in Saudi Arabia in 1983. The company was listed for public subscription and registered on the Saudi Stock Exchange (Tadawul) under symbol 8170 in 2008. Al Etihad Cooperative Insurance Co is regulated by the Saudi Insurance Authority and holds licenses for all types of insurance, including general, medical, motor, and protection & savings insurance. The company is recognized as a pioneer in the Kingdom's insurance industry, supported by an extensive network of offices and a dedicated team committed to client service.

Core Responsibilities of the Section Manager

• Provide direct supervision and plan work for recovery collection supervisors, including coordination and ongoing follow-up across the company.
• Develop and implement an effective plan for the collection of the company’s receivables.
• Formulate a policy for escalation in claims and establish necessary procedures for cases of client payment delays, in accordance with the established collection system.
• Monitor reimbursement transactions with other insurance companies to ensure the collection and recovery of funds owed to the company.
• Coordinate with all internal departments to meet the operational requirements of the recovery collection department.
• Submit various reports related to collections and outstanding client balances accurately and punctually to relevant stakeholders.
• Ensure the correct and equitable distribution of client-related tasks among team members.
• Distribute the annual collection target among employees.
• Review technical records pertaining to reimbursements under settlement and those already collected.

Experience Requirements

Candidates for this role must possess 7+ years of professional experience in a relevant field, demonstrating a strong background in recovery and collections management.

Work Location and Type

This is a full-time position based in Al Khobar, Eastern, Saudi Arabia.

Join Our Team

We invite qualified professionals to consider this opportunity to contribute to a leading insurance company in Saudi Arabia.