National Key Account Manager, L'Oréal Dermatological Beauty

L'Oréal is seeking a National Key Account Manager for its Dermatological Beauty division. Based in Jeddah, this full-time role reports directly to the Commercial Director. The primary responsibility involves managing the omnichannel (O+O) P&L for Nahdi, L'Oréal's largest strategic partner, with a focus on expanding market share and mentoring a Key Account Executive.

Strategic Account Management

This role requires a strategic approach to managing key accounts, ensuring alignment with commercial objectives and fostering strong retailer relationships. Key responsibilities include:

• Develop and execute joint business plans with assigned accounts, contributing to the commercial vision with account-specific insights into risks and opportunities.
• Forecast and achieve account results, including turnover, market share, and profit, by planning growth drivers effectively.
• Lead account negotiations, implement division and channel strategies, and ensure execution and tracking down to store level and sell-out.
• Act as the account expert to inform a retailer-centric planning process and build retailer-specific development plans with compelling proposals.
• Cultivate deep customer intelligence and a strong network with key stakeholders at the retailer's organization.
• Collaborate closely with internal departments such as supply, category, finance, and marketing to ensure consistent communication with retailers.

Omnichannel and Digital Acceleration

A significant aspect of this role involves driving digital growth and integrating omnichannel strategies across the business. Responsibilities include:

• Contribute to the omnichannel strategy for L'Oréal Dermatological Beauty.
• Co-lead digital relationships with e-retailers and pure players, negotiating specific trade agreements for digital acceleration.
• Participate in the negotiation of annual commercial agreements.
• Manage the P&L to ensure sustainable and profitable growth.
• Define and develop e-joint business plans per client, specifying goals for business and digital development, with regular reviews of achievements and KPIs.
• Implement digital Go-To-Market strategies in collaboration with cross-functional teams (trade marketing, supply chain, customer facing, finance) and in agreement with brands.
• Identify new e-commerce trends and opportunities for business growth, developing and implementing corresponding action plans.
• Analyze sales reports to identify strengths, weaknesses, and business opportunities for pure players.
• Plan, forecast, and monitor business performance in conjunction with the Commercial Transformation team.
• Educate and upskill commercial teams on omnichannel strategies and best practices.

About L'Oréal

L'Oréal operates in 150 markets globally, dedicated to the mission of ‘Create beauty that moves the world’, with €42 billion in consolidated sales. The L'Oréal Dermatological Beauty division aims to “Pioneer health and beauty to give the world life changing and sustainable dermatological solutions for all.” Its portfolio includes trusted brands such as Vichy, La Roche Posay, CeraVe, and SkinCeuticals, which are recommended by healthcare professionals worldwide. L'Oréal is committed to guaranteeing inclusive recruitment processes and strictly prohibits discrimination of any kind.

Work Environment and Location

This is a full-time position based in Jeddah, Saudi Arabia, with responsibilities covering key accounts across cities including Jeddah and Makkah. The role involves working within a dynamic commercial team, collaborating with various internal departments and external partners to achieve business objectives.

Application

Candidates interested in this role are encouraged to apply.