• Develop, coordinate, and implement operational plans and procedures for the Hospitality Department and assign duties and responsibilities. • Oversee hospitality teams, ensure compliance with approved hospitality standards, monitor service delivery, and maintain quality standards. • Monitor and evaluate the cleanliness of food and beverage preparation areas and ensure compliance with hygiene and occupational health and safety requirements. • Supervise periodic operational reports, identify challenges, and recommend corrective actions and practical solutions. • Review inventory levels of food and beverage raw materials and ensure sufficient stock to prevent shortages.

• Diploma or Bachelor's degree in Hotel Management, Hospitality Management, or a related field. • Minimum 15 years of experience in similar roles within the Hospitality and Hajj & Umrah sectors. • Proven experience in hospitality operations management, team leadership, and quality assurance. • Strong knowledge of food and beverage operations, hygiene standards, and health and safety regulations. • Experience in inventory management and operational planning. • Hotel Operations Management. • Teamwork. • Accountability. • Initiative. • Decision Making. • Leading Change. • Employee Development & Empowerment. • Strategic Orientation. • Strong leadership and stakeholder management abilities. • Excellent communication and interpersonal skills. • Problem-solving and analytical thinking. • Attention to detail and commitment to quality.