Job Title: Sales Supervisor – Retail Perfume Division
Location: Across Saudi Arabia (KSA) Department: Sales Reporting To: General Manager Industry: Retail / Perfume & Fragrance Experience: 5–7 Years Education: MBA in Sales & Marketing
Job Overview
We are seeking an experienced and results-oriented Sales Supervisor to lead retail sales operations across Saudi Arabia. The ideal candidate will have a strong background in retail sales, preferably within the perfume and fragrance industry, with proven expertise in sales planning, team management, customer relationship management, and business development. Prior work experience in KSA is highly preferred.
Key Responsibilities
Sales Planning & Budget Management
Allocate sales budgets and targets to retail outlets and monitor target vs. achievement. Analyze year-on-year sales performance, including product-wise and category-wise growth. Develop sales forecasts and implement effective strategies to achieve business objectives. Monitor sales trends and recommend corrective actions to maximize revenue.
Business Development & Strategic Planning
Conduct feasibility studies for potential new store locations. Identify business growth opportunities and execute expansion strategies. Drive regional sales growth in line with organizational objectives. Support management in achieving overall business and profitability targets.
Customer Relationship Management
Build and maintain strong relationships with customers to enhance brand loyalty. Ensure excellent customer service across all retail outlets. Resolve customer complaints and grievances professionally and efficiently. Monitor customer feedback and implement service improvement initiatives.
Team Leadership & Performance Management
Supervise and manage retail sales teams across assigned locations. Assign sales targets and responsibilities fairly among team members. Train, mentor, and motivate employees to achieve individual and team goals. Identify skill gaps and organize product knowledge and sales training sessions. Monitor employee performance and provide continuous coaching and development. Calculate and manage employee incentives based on company policies. Coordinate with cross-functional departments to ensure smooth business operations. Requirements MBA in Sales & Marketing or an equivalent qualification.5–7 years of experience in retail sales, preferably in the perfume or fragrance industry. Prior work experience in Saudi Arabia is highly preferred. Strong understanding of retail sales operations, budgeting, forecasting, and business planning. Excellent leadership, communication, and team management skills. Ability to analyze sales data and implement effective business strategies. Experience in handling customer relationships and resolving customer issues. Valid KSA driving license or the ability to drive is preferred. Ability to communicate in Arabic is an added advantage. Strong knowledge of perfumes, fragrances, and retail market trends.