Job Description

Roles & Responsibilities

Qualifications

• Minimum 1 year of experience in Events, Banquet Sales, preferably within the hospitality industry.
• A background in Food & Beverage is highly preferred, with good understanding of menus, setup, service standards, and banquet operations.

Skills & Competencies:

• Strong communication skills with good command of English, both spoken and written.
• The candidate should have excellent administrative skills, be well organized, and able to handle quotations, contracts, event orders, follow-ups, and reports accurately.
• Attention to Detail Must have strong attention to detail to ensure all event requirements are properly communicated and executed, including setup, menu selection, guest preferences, billing instructions, and special requests.
• Sales & Customer Service Should be sales-oriented, confident in dealing with clients, and able to convert inquiries into confirmed business.
• Must have a professional approach, good negotiation skills, and the ability to build long-term relationships with corporate and social event clients.

Personality & Appearance:

• Presentable, well-groomed, and professional in appearance, with a positive attitude and pleasant personality.
• The candidate should be confident, energetic, and able to represent the hotel in a professional manner.

Operational Knowledge:

• Good understanding of hotel operations, especially banquet, F&B, rooms, reservations, and finance coordination.
• Should be able to work closely with different departments to ensure smooth event delivery.

Other Requirements:

• The candidate should be flexible with working hours, able to work under pressure, handle multiple events at the same time, solve problems quickly, and maintain a high level of guest satisfaction.
• Familiarity with hotel systems, Microsoft Office, and event planning tools is an advantage.

Desired Candidate Profile

• Minimum 1 year of experience in Events, Banquet Sales, preferably within the hospitality industry.
• A background in Food & Beverage is highly preferred, with good understanding of menus, setup, service standards, and banquet operations.
• Strong communication skills with good command of English, both spoken and written.
• The candidate should have excellent administrative skills, be well organized, and able to handle quotations, contracts, event orders, follow-ups, and reports accurately.
• Attention to Detail Must have strong attention to detail to ensure all event requirements are properly communicated and executed, including setup, menu selection, guest preferences, billing instructions, and special requests.
• Sales & Customer Service Should be sales-oriented, confident in dealing with clients, and able to convert inquiries into confirmed business.
• Must have a professional approach, good negotiation skills, and the ability to build long-term relationships with corporate and social event clients.
• Presentable, well-groomed, and professional in appearance, with a positive attitude and pleasant personality.
• The candidate should be confident, energetic, and able to represent the hotel in a professional manner.
• Good understanding of hotel operations, especially banquet, F&B, rooms, reservations, and finance coordination.
• Should be able to work closely with different departments to ensure smooth event delivery.
• The candidate should be flexible with working hours, able to work under pressure, handle multiple events at the same time, solve problems quickly, and maintain a high level of guest satisfaction.
• Familiarity with hotel systems, Microsoft Office, and event planning tools is an advantage.