Job Description

Roles & Responsibilities

Coordinate and support all sales team activities, including client meetings, presentations, and events

• Maintain and update customer relationship management (CRM) systems with accurate client information and sales data
• Process client inquiries, reservations, and orders in a timely and professional manner
• Prepare and organize sales proposals, contracts, and supporting documentation
• Manage client communications through email, phone, and in-person interactions, ensuring prompt and courteous responses
• Track sales metrics, pipeline data, and performance reports for management review
• Coordinate logistics for client events, site visits, and promotional activities
• Liaise between clients and internal departments (operations, marketing, finance) to ensure smooth project execution
• Maintain organized filing systems and databases for sales records and client information
• Support the sales team with research, competitive analysis, and market information
• Follow up with clients on outstanding proposals and sales opportunities

Desired Candidate Profile

2-3 years of experience in a sales coordination, sales support, or similar administrative role

• Proficiency with CRM software and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent written and verbal communication skills in English
• Strong organizational and time management abilities with the capacity to manage multiple priorities
• Customer-focused mindset with a commitment to delivering exceptional service
• Attention to detail and accuracy in data entry and documentation
• Ability to work collaboratively with cross-functional teams
• Professional demeanor and ability to represent the organization with integrity
• Preferred: Experience in the hospitality, luxury resort, or tourism industry
• Preferred: Event coordination or meeting planning experience
• Preferred: Multilingual capabilities (Arabic, French, or other languages)
• Preferred: Knowledge of luxury hospitality operations and client expectations