Division: Operations

Department: Mobility Systems

Company: Coastal Transportation Services Company

Redefining Land, Air, and Sea Travel… Elevating Destinations.

Coastal Transportation Services Company, a subsidiary of Red Sea Global, provides Transportation services at our Red Sea destination and is part of the Red Sea Global Group of companies. We specialize in providing transportation services to our Red Sea destination. As a subsidiary, Coastal Transportation Services Co. benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.

Are you ready to transform the future of transportation? At Coastal Transportation Services Co., we are driven by innovation, creativity, and a passion for redefining transportation. Our team is shaping the future with cutting-edge projects, from autonomous vehicles to sustainable transportation solutions.

We are seeking forward-thinking individuals eager to collaborate in a dynamic, fast-paced environment where ideas become reality. Join us in revolutionizing transportation and creating a smarter, more sustainable world—one innovation at a time.

Join our visionary team and help shape the future of transportation!

Job Purpose:

• The Senior Administrator – Mobility Systems is responsible for supporting, Coordinating and optimizing enterprise mobility systems and technology operations. The role ensures effective lifecycle management of mobile devices, SIM cards, MDM platforms, and mobile
• ty applications, while maintaining compliance, operational continuity, and alignment with organizational policies.

Job Responsibilities:

Key Responsibilities

• Coordinate allocation of mobility assets including mobile phones, tablets, SIM cards, routers, and accessories.
• Provide support to Mobile Device Management (MDM) platforms for Android and iOS, including profile creation, policy enforcement, application deployment, and compliance monitoring.
• Coordinate SIM card activation, deactivation, transfers, and subscription management with telecom providers.
• Maintain accurate mobility asset inventory; perform periodic audits and reconciliations and report findings.
• Provide Level 1 support for mobility systems-related incidents and service requests.
• Support new site deployments with mobility readiness checks.
• Ensure adherence to cybersecurity, data protection, and IT governance policies.
• Coordinate with vendor and escalate service delivery issues when required.
• Participate in testing related to mobile devices, tablets for every release or upgraded version
• Support line manager and Mobility Systems team on special projects as and when required.
• Conduct periodic visits to different office locations to ensure upkeep of IT Assets and provide support.
• Maintain track of Inventory and IT support tickets with status updates

Safety, Quality & Environment 

• Apply safety, quality and environmental management policies, procedures and controls to ensure employee
• safety, legislative compliance, delivery of quality products/services and a responsible environmental attitude.
• Actively participate in hazard identification, incident reporting, and safety investigations in line with
• organizational policies.
• Apply safety, quality, and environmental management policies, procedures, and controls to ensure employee
• safety, legislative and regulatory compliance, and the delivery of high-quality services.
• Promote a responsible environmental attitude by adhering to approved practices and supporting continuous
• improvement initiatives related to Health, Safety, Quality, and Environment (HSQE).

Communication 

• Engage other by using a wide range of communication method and styles. Facilitates understanding and
• encourages communication both within own team and more broadly. 

Job Requirements:

Qualification and Experience:

• Enterprise mobility management and MDM expertise.
• Android and iOS administration experience.
• Telecom and SIM lifecycle management knowledge.
• ITSM, asset management, and CMDB familiarity.
• Strong stakeholder coordination and documentation skills.
• Proficient in the use of MS Office Applications (Word, Excel, PowerPoint, etc).
• Documentation skills.
• Bachelor’s degree in IT, Computer Science, or related field.
• 3-4 years of experience in IT Operations or Mobility Systems.
• Experience supporting large-scale mobile deployments

Skills:

• Time Management
• Team Building  
• Crisis Management

Job Context:

• This is a coordinating and support role reporting to the IT Support Manager, the Job holder in this role will work closely with Mobility Operations, Managers, Planning Teams, Specialists,
• Senior management, 3rd party consultants, operators.