Role Purpose
Support the Event Planning team with administration, client communication, documentation, and day-of coordination to ensure accurate and timely delivery of events.
Key Responsibilities
· Prepare, update, and distribute BEOs, banquet checks, floor plans, and signage.
· Maintain event files, timelines, menus, and function diaries; track guarantees and cutoff dates.
· Coordinate site inspections, tastings, and vendor access; manage sample orders and collateral.
· Handle client queries, minor changes, and confirmations under guidance of Event Planning Manager.
· Support onsite execution: registration, VIP amenities, rooming list audits, and post-event follow-up.
· Ensure data accuracy in systems (Opera/S&C or equivalent) and generate standard reports.
KPIs
· On-time and error-free documentation (BEOs, diagrams, checks).
· Internal/external response SLAs and satisfaction feedback.
· Reduction in last-minute changes and rework.
· Compliance with filing and audit standards.
Qualifications:Qualifications & Experience
· 1–3 years in hotel events or strong internship/trainee background.
· Excellent MS Office/365 skills; Arabic & English.
Other Requirements
· Onsite presence with flexible schedule aligned to event operations