About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About the Job
An exciting opportunity has arisen for a Night Manager (Saudi National) - Front Office to join Jumeirah The Red Sea.
The main duties and responsibilities of this role include:
Be fully aware of and able to handle emergency procedures as defined in the Emergency Evacuation Operations Plan.
Mediate with the Night Auditor to balance the day's revenues, ensure accurate entry of rate codes, discounts, and other financial details in Opera, and print necessary back-up reports before the system closes for the day.
Handle visitors professionally during the night shift in coordination with security, ensuring the privacy and security of all guests.
Record major incidents and important information in the Duty Manager’s logbook and ensure the timely and correct completion of the CID report.
Check updated registration cards for completeness and sufficient payment guarantees and ensure proper handling of guest traces and visitor IDs.
Ensure Guest Services Executives are punctual, well-groomed, and provide a high level of service, including meeting and escorting VIP guests.
About You
The ideal candidate for this position will have the following experience and qualifications:
Hold a Bachelor’s Degree in Hospitality or any other relevant field.
Have 5 – 8 years of experience in similar role in a 5-star hotel.
Demonstrate problem-solving skills.
Demonstrate proficiency in handling Opera system.
Show Leadership and attention to details skills.
Possess the ability to manage and maintain relationships with guests
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:
Supportive and inclusive work environment
Access to Learning & Development programmes and clear career pathways
Opportunities for internal mobility within our global network
Colleague discounts on food, beverage, and hotel stays worldwide
Health care and insurance benefits
Locally competitive salary and incentive structure
Locally relevant benefits as determined by the property