The role of a Quality Assurance/Quality Control Manager is pivotal in ensuring that the products and services of our organization meet the highest standards of quality and compliance. As a key player in our team, you will be responsible for developing and implementing quality management systems that align with industry standards and organizational goals. This position not only offers the chance to enhance your technical skills but also provides a platform for career advancement within a dynamic and supportive work environment.
In this role, you will collaborate closely with various departments, including production, engineering, and supply chain, to foster a culture of quality and continuous improvement. We believe in investing in our employees, offering training programs and workshops that promote professional growth and skill enhancement. You will have the opportunity to lead a team of quality professionals, guiding them in their development and contributing to a collaborative and innovative workplace culture.
As a Quality Assurance/Quality Control Manager, you will play a crucial role in shaping the future of our quality assurance initiatives. Your strategic insights and leadership will directly impact our operational efficiency and customer satisfaction. We are committed to recognizing and rewarding your contributions, providing clear pathways for career progression and opportunities to take on more significant responsibilities within the organization.
Responsibilities:
- Develop and implement comprehensive quality assurance policies and procedures that align with organizational objectives, ensuring compliance with local and international standards.
- Conduct regular audits and inspections of production processes and facilities, utilizing statistical analysis tools to identify areas for improvement and implement corrective actions.
- Lead and mentor a team of quality assurance professionals, fostering a culture of continuous improvement and professional development through training and performance evaluations.
- Collaborate with cross-functional teams to identify quality issues, providing insights and recommendations that enhance product quality and operational efficiency.
- Manage the documentation process for quality control records, ensuring traceability and compliance with regulatory requirements while maintaining an organized database.
- Coordinate with suppliers to ensure that materials and components meet quality specifications, conducting supplier audits and assessments as necessary.
- Utilize quality management software and tools to track performance metrics, analyze data trends, and report findings to senior management for informed decision-making.
- Implement and oversee quality improvement initiatives, utilizing methodologies such as Six Sigma and Lean to optimize processes and reduce waste.
- Serve as the primary point of contact for quality-related inquiries and issues, effectively communicating with stakeholders and providing timely resolutions.
Skills
- Proven expertise in quality management systems and methodologies, including ISO standards.
- Strong analytical skills with the ability to interpret complex data and trends to drive decision-making.
- Excellent leadership and team management skills to inspire and develop a high-performing quality assurance team.
- Proficiency in quality control tools and software for effective data analysis and reporting.
- Effective communication skills for liaising with various departments and stakeholders.
- Experience in conducting audits and inspections to ensure compliance and identify areas for improvement.
- Knowledge of regulatory requirements and industry standards relevant to quality assurance and control.