About the Role: We are seeking a highly experienced Operations Director to lead integrated facilities management operations for elite, high-protocol clients, including palaces, royal residences, and other VIP assets. This is a strategic, client-facing leadership role where operational excellence, discretion, and premium service delivery are paramount.
Key Responsibilities:Lead the end-to-end integrated FM operations across multiple high-profile sites. Ensure world-class service delivery across hard and soft FM services, hospitality operations, and client-facing functions. Manage and develop high-performing teams, including operations managers and on-site FM staff. Build strong relationships with elite clients and stakeholders, ensuring service expectations are consistently exceeded. Drive operational efficiency, compliance, and best practices across all FM functions. Oversee budgeting, resource planning, and reporting for high-value portfolios.
Requirements:Proven experience in senior FM leadership roles, preferably in integrated FM for high-protocol, luxury, or VIP clients. Strong client-facing, stakeholder management, and leadership skills. Deep understanding of complex IFM operations, including both hard and soft services. Experience managing premium service delivery standards, hospitality operations, and multi-site portfolios. Exceptional strategic thinking, problem-solving, and attention to detail. Ability to operate discreetly and professionally in high-profile environments.
Why This Role:Lead a prestigious, niche IFM portfolio in Saudi Arabia. Influence strategic operational decisions at the highest level. Work in a dynamic, challenging, and highly visible client-facing role.