Retrieves messages from voice mail and forwards to appropriate personnel.
Answer incoming telephone calls, determines purpose of calls, and forward calls to appropriate personnel department.
Takes and delivers messages or transfer calls to voice mail when appropriate personnel are unavailable.
Knowledge of a foreign language is essential for communicating with patrons or customers.
Answers questions about organization and provide callers with address, directions, and other information.
Receives, sorts, and routes mail, maintains and route publications.
Perform other clerical duties such as filing, photocopying, and collating correspondence.
Skills
computers skills certification,Knowledge of fidelio software