Location: Jubail Job title: Commercial Assistant Manager Department: Commercial

Job Purpose:
Support the Commercial manager to coordinate and works closely with various departments to resolve contractual and commercial issues and claims.

Key Responsibilities:

Developing and implementing commercial strategies according to company goals and objectives aiming to accelerate growth. Conducting market research and analysis to create detailed business plans on commercial opportunities (expansion, business development etc.). Understanding the requirements of existing customers to ensure their needs are being met. Responsible for providing measurable input to the terminals business strategy within the limits of the role. Responsible for setting & delivering on commercial objectives which are within the strategy & business plans of the terminal. Be creative in making improvements (enhancements and modifications) to existing systems, practices and approaches and influence working methods to meet customer needs & improve productivity. Oversee the customer service function for the terminal. Upsell service offering in existing shipping line contracts. Responsible for attracting and retaining general cargo customers as well as developing and selling services to landside users. Ensure development of a highly professional relationship to the various decision makers within these segments. Clearly articulate the customer value proposition to secure growth and a profitable sales development. Ensure thorough understanding of capabilities of competing ports and terminals. Ensure this is properly translated into the terminal’s Commercial Strategy. Identify, develop and oversee local end-user business opportunities. Review analysis of marketing surveys on current and new product/service concepts in order to recommend future development. Manage and maintain relationships with key accounts locally. Assist when necessary in establishing or reviewing customs and other external procedures affecting port users. Measure and communicate commercial results to the organization (periodically). Act to acquire new customers and manage client relationships (new and existing). Collaborate with and coordinate diverse teams (marketing, sales, customer service etc.). Build and maintain profitable partnerships with key stakeholders. Monitor performance of commercial activities using key metrics and prepare reports for senior management.

Experience & Qualifications:
Minimum of 5 years working in Port Ops field. A bachelor's degree.

Skills:
Proficient in Microsoft applications (MS Office, MS Word, MS Excel, MS Power Point) Know how to drive vehicle Flexibility and a talent for negotiation Fluent in speaking/writing English