Job Summary: Salesman is responsible for conducting the field sales operations. He / She applies sales knowledge and techniques to achieve his sales targets and collection targets. He / She manages customer relationship through outstanding customer service and timely issue resolution.

Job Responsibilities

Sales Operations:

·  Follow the daily route plan to make customer visits

·    Discuss the sales order requirement with customer and take sales order. Make an audit of customer’s stock to identify requirement

·    Provide inputs on competitors’ promotions, pricing, and sales trends to Sales Supervisor

·    Implement the sales promotions effectively as per directions

·    Submit the orders to Sales Coordinator and clarify if there are any queries

·    Prepare and share the daily status report to Sales Supervisor

·    Handle customers professionally and address their queries efficiently

·    Coordinate with logistics team to ensure timely delivery of customer orders

·    Get stock report from customer side in efficient manner

· Handle customers’ complaints regarding return goods by gathering required information and submitting it to the logistics team for necessary action 

Collections:

· Follow-up with customers regularly for achieving the collections targets

·  Raise concerns to the supervisor in case of overdues or collection issues

·  Prepare and share the collection status report

·  Submit cash and checks to cashier along with supporting to ensure accurate accounting of collections

Skills

• Sales and negotiation skills
• Communication skills
• Customer relationship management
• Basic product knowledge
• Ability to meet sales targets
• Time management and organization
• Problem-solving skills
• Basic computer skills (CRM, Excel)
• Teamwork and coordination
• Reliability and professionalism