Job Title: Customer Service Trainee (Tamheer Trainee) Location: Jeddah
What You Will Learn:Handling Sales Orders: Learn to manage sales orders, ensuring accuracy in quality, quantity, and delivery details. Customer Interaction: Develop skills to communicate effectively with customers, answering their questions and managing their orders. Company Policies and Procedures: Understand and follow the company’s policies to ensure smooth operations. Problem Identification: Learn to spot potential issues before they become problems. Managing Reports: Assist in preparing monthly statements, inventory, and sales reports. Order Placement and Shipment: Learn how to place orders, check stock levels, arrange shipments, and handle invoicing. Claims and Returns: Help manage claims and returns, ensuring customers' concerns are addressed quickly.
Who Can Apply:Saudi Nationals with a Bachelor’s degree in a relevant field. Strong proficiency in spoken and written English. Must not be registered in the Tamheer or Employment GOSI program in the last 6 months.
Additional Requirements:No prior experience required, but customer service experience is a plus. Basic skills in Microsoft Office and a willingness to learn new tools.
Tools You Will Use:INFOR LNMicrosoft Word/Excel Share Point