We are seeking a skilled and experienced Car Workshop Manager to lead our automotive service center in Ghirnatah, Riyadh. The ideal candidate will possess a strong background in automotive repair and management, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. As the Car Workshop Manager, you will oversee daily operations, manage staff, and ensure that our workshop meets the highest standards of quality and efficiency. Your role will be pivotal in driving the success of our workshop and enhancing customer satisfaction.Responsibilities:Manage the daily operations of the car workshop, ensuring all services are performed efficiently and to the highest quality standards.Supervise and train workshop staff, fostering a positive work environment and encouraging professional development.Monitor inventory levels and order necessary parts and supplies to maintain smooth operations and minimize downtime.Implement and enforce safety protocols and procedures to ensure a safe working environment for all employees.Develop and maintain relationships with customers, addressing their concerns and ensuring their satisfaction with services provided.Prepare and manage the workshop budget, analyzing financial performance and identifying areas for cost reduction.Utilize industry best practices to enhance workshop processes and improve service delivery.Conduct regular performance evaluations of staff, providing constructive feedback and opportunities for growth.Stay updated with the latest automotive technologies and trends to ensure the workshop remains competitive.Collaborate with other departments to ensure seamless operations and customer service delivery.Preferred Candidate:Proven experience as a workshop manager or in a similar role within the automotive industry.Strong leadership and team management skills, with the ability to motivate and develop staff.Excellent communication and interpersonal skills, capable of building rapport with customers and team members.Detail-oriented with strong problem-solving abilities and a proactive approach to challenges.In-depth knowledge of automotive repair processes and equipment.Ability to work under pressure and manage multiple tasks simultaneously.Strong organizational skills with a focus on efficiency and productivity.Commitment to providing high-quality customer service and ensuring customer satisfaction.Proficient in using workshop management software and other relevant technology.Valid driver's license and a clean driving record.

Skills

Automotive Knowledge: A deep understanding of automotive systems, repair techniques, and maintenance practices is essential for effectively managing the workshop and providing guidance to technicians.Leadership Skills: Strong leadership capabilities are necessary to inspire and motivate a diverse team, ensuring that everyone works towards common goals and maintains high standards of performance.Customer Service: Excellent customer service skills are crucial for addressing customer inquiries and concerns, fostering positive relationships, and ensuring satisfaction with services rendered.Financial Acumen: Understanding budgeting, financial management, and cost control is important for making informed decisions that positively impact the workshop's profitability.Technical Proficiency: Familiarity with workshop management software and diagnostic tools enhances efficiency in operations and aids in tracking performance metrics.