• Inspire others in the organization to build effective working relationships based on strengths and focused on achieving organizational goals.
• Problem solver and team player.
• Analysis of the data and act accordingly.
• Sound knowledge of Food Safety & Hygiene, ISO and HACCP.
• Ability to coordinate with various departments for Quality, Hygiene & Food Safety related issues through understanding processes and approaches.
• Enthusiastic and passionate about consistently providing exceptional service to our customers and clients.
Roles & Responsibilities
• Asist Develop and provide directions and guidance to the day-to-day Logistics operations team.
• Assist in Managing Drivers and operations and find efficiencies within the business.
• Ensure compliance to policies/procedures related to food safety.
• Plan & participate in internal/external audits of CATRION unit and ensure follow ups are completed.
• Conducts investigations regarding customers complaints.
• Fulfil all deliveries with 100% accuracy of goods.
• Identify opportunities for process improvements and work to implement with management.
• Assist and manage, inspect and review all Food Safety and Hygiene Activities of Company vehicles.
• Develop and provide directions and guidance to the day-to-day catering operations.
• Review & and update existing policies, safe systems of work, and practices related to Food Safety & Hygiene and running of the unit.
• Train all site staff in the CATRION quality system ensures concepts are understood, followed and consistent service is delivered by means of toolbox talks and in post training.
• Complete or assist the manager in any disciplinary investigations formally hold any disciplinary/grievance interviews as per company policies.
• Establish, plan and follow up on departmental Objectives/KPIs and action plans.
• Assist in Ensuring compliance with area of responsibilities audits.
• Ensure all policies, processes & procedures related to Hygiene & Food Safety for unit are up to date as per operations.
• Retain and develop the workforce to minimize employee turnover and improve our success operationally.
• Completion of quarterly employee appraisals under your responsibility.
• Liaises with direct line manager with effective communications to ensure smooth running of the unit.
• Complete paperwork and submit in timely and efficient manner including but not limited end of month financial related paperwork.
• Effective control of company and client assets as scheduled in the contract.
• Completion reconciliation of monthly petty cash.
• Effective control of food waste if falls under your competencies.
• Giving guidance and support to all the catering team working within food areas.
• Conducting, Monitoring and Evaluation training for the catering team working within food areas.
• Organising/planning continuity of work and provision of service.
• Monitoring and maintaining levels of conduct and work performance.
• Maintain Health and Safety, and hygiene standards to a very high-level considering client and company health and safety rules and regulations at all times.
• Ensuring correct use and safe operations of all Vehicles and making sure that these are kept clean and hygienic.
• Basic maintenance and preparation for use of equipment reporting where faulty or not fit for purpose.
• Working knowledge of Company/Client Safety Management Policy SSOW.
Skills
· Inspire others in the organization to build effective working relationships based on strengths and focused on achieving organizational goals.
· Problem solver and team player.
· Analysis of the data and act accordingly.
· Ability to coordinate with various departments for any management related issues through understanding processes and approaches.
· Enthusiastic and passionate about consistently providing exceptional service to our customers and clients.
Exceptional communication ability to enhance teamwork environment.