Summary

OOH Salesman is responsible for conducting the field sales operations. He / She applies sales knowledge and techniques to achieve his sales targets and collection targets. He / She manages customer relationship through outstanding customer service and timely issue resolution.

Responsibilities

Sales Operations

• Follow the daily route plan to make customer visits

• Discuss the sales order requirement with customer and take sales order. Make an

audit of customer’s stock to identify requirement

• Provide inputs on competitors’ promotions, pricing, and sales trends to Horeca

Supervisor

• Implement the sales promotions effectively as per directions

• Submit the orders to Sales Coordinator and clarify if there are any queries

• Prepare and share the daily status report to Horeca Supervisor

• Handle customers professionally and address their queries efficiently

• Coordinate with logistics team to ensure timely delivery of customer orders

• Handle customers’ complaints regarding return goods by gathering required

information and submitting it to the logistics team for necessary action

Collections

• Follow-up with customers regularly for achieving the collections targets

• Raise concerns to the supervisor in case of overdues or collection issues

• Prepare and share the collection status report

• Submit cash and checks to cashier along with supporting to ensure accurate

accounting of collections

Skills

·      Product & Competitor Knowledge

·      Sales Planning & Execution

·      Customer Management

·      Sales Reporting and Documentation

·      Communication Skills

·      Teamwork and Collaboration

·      Result Orientation