Key responsibilities:
Prepare, implement and update business and marketing plans
Manage the financial budget, control costs and prepare
revenue and expense reports for owners/board of directors
Ensure the salon’s operating procedures and policies manuals are implemented and updated as required
Supervise daily salon operations and liaise with department heads to ensure cleanliness, maintenance and service standards are upheld
Assist in the development and updating of the salon menu
Manage client feedback
Reference and abide by the Salon’s Standard Operating
Procedures, Policies & Forms Manuals
General requirements:
Minimum educational qualification(s):
Hospitality or Salon Management qualification an advantage
Business administration qualification an advantage
Minimum work experience required:
Three (3) years salon management or hospitality management experience in an international standard salon/enterprise/hotel
Proven business skills required:
Operations management
Financial reporting
Human resource management
Public relations and marketing
Retail management
Customer service
Industry analysis