Key Responsibilities:

1. Lead Generation & Prospecting:

• Identifying potential customers through research and outreach.
• Qualifying leads by understanding customer needs and determining whether they are a good fit for the products or services offered.

1. Product Knowledge & Presentations:

• Presenting and explaining the company’s products or services to potential clients.
• Answering questions and providing detailed information to help customers make informed purchasing decisions.

1. Sales Calls & Follow-ups:

• Conducting outbound calls or emails to follow up on leads and convert them into customers.
• Maintaining contact with current customers to generate repeat business or upsell additional products/services.

1. Negotiating & Closing Sales:

• Discussing pricing, terms, and conditions with customers.
• Handling objections and overcoming customer hesitations to close the sale.

1. Customer Relationship Management:

• Building and maintaining long-term relationships with customers to encourage repeat business.
• Addressing customer concerns or issues promptly to ensure satisfaction.

1. CRM & Data Management:

• Recording interactions with customers in Customer Relationship Management (CRM) software.
• Updating customer information and tracking sales progress to meet targets.

1. Collaboration with the Sales Team:

• Working closely with other sales representatives, account managers, or marketing teams to ensure alignment and a seamless customer experience.

1. Meeting Sales Targets:

• Achieving and exceeding individual and team sales goals and quotas.

Skills

Skills Needed:

• Communication: Excellent verbal and written communication skills to engage customers effectively and explain product benefits.
• Product Knowledge: Deep understanding of the products or services being sold, as well as the ability to convey their value to customers.
• Customer-Oriented: Ability to understand customer needs and provide solutions tailored to them.
• Persuasion & Negotiation: Ability to persuade customers to purchase and navigate through any objections.
• Organization: Capable of managing multiple leads and sales opportunities at once.
• Tech-Savvy: Proficiency in CRM systems, email marketing tools, and other sales-related software.
• Problem-Solving: The ability to resolve issues or objections and find suitable solutions for customers.

Qualifications & Education:

• Education: Typically, a high school diploma or bachelor’s degree is preferred. Specific degrees in business, marketing, or sales are advantageous.
• Experience: Previous experience in sales, customer service, or telemarketing can be beneficial, though some companies may offer training.