Job Purpose:
Responsible for providing guidance and insights on Connection Services that could be leveraged across TRSUC. The Senior Manager will be responsible for facilitating the connection of new customers to the water and wastewater system, and overseeing for existing connections ensuring compliance with regulatory requirements and TRSUC and RSG standards.
The role will be required to design connection networks across the wet utilities and ensure reliable connections across the different sites.
The role will need to be aware of any advancements in the wet utility connections and bring in enhancements in TRSUC for the same.
Job Responsibilities:
Strategic Contribution
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Prepare business development strategy for the function and originate opportunities to accelerate project pipeline on renewable energy systems, battery technologies, power electronics, and control systems.
Functional
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Provide complete technical support on the detailed designs of various pipe lines associated with water related projects which include potable water network, fire and irrigation water network, waste water collection systems
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Share expertise on detailed designs of potable water network, fire water, drainage networks, storm water and waste water collection systems
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Provide guidance and support to customers throughout the connection process, addressing inquiries, resolving issues, and ensuring timely completion of all required tasks.
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Maintain accurate records of connection requests, permits, inspections, and other relevant documentation using company databases and software systems.
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Stay informed about changes in regulations, technology, and best practices related to wet utilities and connection services, and incorporate relevant updates into departmental procedures.
Policies, Systems, Processes, Procedures, Standards and Reports
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Follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure that work is carried out in a controlled and consistent manner.
Risk Management
Safety, Quality & Environment
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Apply safety, quality and environmental management policy, procedures, and controls to ensure employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude
Relationship Management
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Collaborate with government agencies, industry associations, research institutions, and other key stakeholders to foster strategic partnerships and drive collaborative initiatives
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Engage with customers, utilities, regulatory agencies, and community stakeholders to promote awareness and support for connection service initiatives.
Continuous Improvement
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Contribute to the identification of opportunities within for continuous improvement of the TRSUC function’s systems, processes and practices considering international best practice, business process improvement, cost reduction and productivity improvement
Qualification & Experience:
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Good understanding of wet utility policies, regulations, and market dynamics at the local, regional and international levels