Job Purpose:

To lead the quality assurance function by implementing quality management systems, ensuring compliance with regulatory standards, and driving continuous improvement to deliver high-quality products that meet customer and safety requirements.

Major Accountabilities:

  • Handle and resolve Consumer complaints received from either Internal/External sources along with appropriate actions.
  • Develop robust Change validation protocols for Trials/Productivity Projects and new launches in coordination with Operating Unit (OU)
  • Implement the SPC monitoring, Pest control, Calibration, GMP & Hygiene programs
  • Develop and Implement the Quality Pillars of Cost of Quality & Quality 4.0
  • Focus on Prevention over Reaction while leveraging the Lesson Learnt from Global IMCRs
  • Align with OU QFS priorities and execute monitoring plans to meet the expectations.

Key Responsibilities:

  • Develop, implement, and maintain the Quality Management System (QMS) to ensure compliance with Coca-Cola standards and regulatory requirements.
  • Oversee quality assurance processes across all stages of production to ensure product consistency, safety, and compliance with specifications.
  • Conduct regular quality audits and inspections, identifying and addressing non-compliance or quality issues to maintain high-quality standards.
  • Collaborate with production, procurement, and supply chain teams to improve processes, reduce defects, and enhance overall product quality.
  • Lead root cause analysis and corrective action initiatives for quality-related issues, driving preventive actions to avoid recurrence.
  • Manage quality metrics and key performance indicators (KPIs), generating reports to inform senior management and support data-driven improvements.
  • Develop and deliver quality training programs for staff to foster a culture of quality awareness and adherence to best practices.
  • Liaise with external auditors, regulatory bodies, and certification agencies to ensure compliance with certifications and regulatory approvals.

Required Qualifications & Experience:

  • Bachelor’s degree in Quality Management, Engineering, or a related field; a Master’s degree is a plus.
  • Minimum of 8-10 years of experience in quality assurance, with at least 3-5 years in a managerial role within an FMCG or manufacturing environment.
  • Certification in quality management (e.g., ISO 9001, Six Sigma, or CQE) is preferred.
  • Proficiency in quality management software and familiarity with safety and environmental standards are advantageous.

Required Skills & Attributes:

  • Leadership and Problem-Solving
  • Technical Expertise
  • Regulatory Knowledge
  • Strategic Thinking
  • Communication and Training

Post date: 23 Rajab 1446 - 22 January 2025
Publisher: LinkedIn
Post date: 23 Rajab 1446 - 22 January 2025
Publisher: LinkedIn