JOB PURPOSE:
Manage using Learning Management System wide variety of planned training events to execute approved training plans, conferences or work assignments delivered as imported, in-house, virtual, cross-functional or external training programs and courses for SASREF staff.
KEY ACCOUNTABILITIES:
- Monitor and maintain training plans and programs in LMS with up-to-date status. Design, analyze and create various informative dashboards to measure execution progress, quality assurance & budget using operational excellence model and KPIs.
- Ensure that all development programs are deployed in LMS and correlated correctly as per procedure.
- Perform QA/QC gap analysis to improve processes & systems used to deliver all training services.
- Contribute to the preparation of training budget estimates, cost controlling activities, and provide a rationale for budget allocations.
- Prepare reports to measure implementation, quality and effectiveness of training programs and ensure that recent advanced technologies and systems are effectively utilized for more effective training process.
- Analyse all training quality forms to measure the quality delivery standards and address all notes, comments, concerns and observations received via any communication channels to the correct Talent Development staff and resolved.
- Participate in sourcing, evaluating, selecting and monitoring external training providers and ensure their compliance with SASREF requirements and quality standards. Establish and maintain good relationships with external trainers in various areas, including leadership, management, industrial and technical skills.
- Ensure the business processes and work activities, relevant to analyst position, are executed in compliance with SASREF policy, procedures and best practice to achieve the business objectives in a safe, efficient and cost-effective manner.
Qualification & Experience
- Bachelor degree in Business Administration, Management Information System or equivalent.
- Minimum of 5 years’ of relevant experience.