Responsibilities

-Collaborate with technical product managers, developers, and technical architects to collect requirements, and create, review, revise, and maintain technical documentation.

-Create and manage procedural and technical documentation for technical and non-technical users

-Participate in planning, scheduling, and tracking documentation work to meet product release dates and deliverables

-Publish and maintain templates for written documentation produced by others, ensuring a consistent "look and feel"

-Maintain a library of application documentation, cataloging it for internal and/or external us

Skills

Qualification and Key Skills

-Bachelor’s degree in English, Communication, Software Engineering, Computer Science, or Technical Writing

-3+ years of experience as a technical writer, documenting technologies with researching and writing documentation for hashtag

#cloud platforms or B2B hashtag

#SaaS applications.

-Experience with public Cloud technologies such as Cloud Networking technologies, Compute technologies

-Experience with HTML or markdown.

-Strong technical aptitude - need not know everything, but must be willing to learn, grow, and take ownership

-Experience with computer networking technologies, such as DNS, routers, firewalls and firewall rules including iptables, Virtual Private Networks, cloud-based services, and load balancers and proxies is a big plus.

-Certification from AWS, Azure, GCP or any public cloud provider is desired by not mandatory