• Conduct in-depth technical discussions with clients, addressing any concerns or questions they might have, and proposing suitable configurations or customizations to match their requirements.
• Gain a comprehensive understanding of the technical intricacies of our products and solutions to effectively relay their advantages to clients.
• Support the sales team with technical expertise in the pre-sales phase, ensuring successful customer acquisition.
• Assist the sales department by delivering technical insights during the pre-sales process, leading to successful closures.
• Collaborate with sales to offer pre-sales technical guidance, contributing to the achievement of sales targets.
• Acquire in-depth knowledge about the technical aspects of our offerings to facilitate meaningful discussions with clients.
• Craft personalized product demos to emphasize how our offerings precisely cater to the individual requirements of clients.

Skills

• Product and Market Knowledge: In-depth understanding of industry trends, competitor offerings, and product capabilities, enabling effective positioning of products as the optimal solution for various customer verticals.
• Adept at analyzing client requirements, devising innovative solutions, and aligning them with product capabilities to effectively address client challenges.
• Accomplished at seamless collaboration with cross-functional teams, encompassing sales, marketing, and development, to iteratively improve product strategies and elevate customer interactions.
• Adept at building enduring customer bonds through attentive listening, empathetic understanding, and customization of solutions to match specific client aims.
• Accomplished at deciphering client challenges, engineering creative solutions, and integrating them with product capacities to deliver tailored problem-solving approaches.
• Accomplished at fostering enduring customer relationships through active listening, empathetic interpretation, and precision tailoring of solutions to meet distinct client aspirations.
• Proficient in elucidating complex technical intricacies, facilitating the transmission of product specifications and advantages to audiences spanning diverse technical aptitudes.