Key Responsibilities:
- Booking Appointments: Managing client scheduling and ensuring efficient time management. Coordinating employee schedules, and transportation.
- Customer service: responding to customers on all communication platforms. Whatsapp, email and social. media.
- Inventory Management: Monitoring salon supplies and restocking as needed.
- General Organization: Ensuring the salon runs smoothly and efficiently.
Skills
B) Skills and tools: The individual should be proficient in tools and systems such as:
1-Softwares for Booking Appointments (examples):
2-Customer service (examples):
- What’s App
- Outlook
- Instagram and Snapchat
3- Inventory Management Tools (examples):
- Square for Retail
- Salon-specific inventory features in Fresha or Zenoti
4- General Organization and admin tools (examples):
- Trello
- Asana
- Google workspace
- Canva
5-Social media: it would be a plus to have content creating skills for day-to-day social posting and video content creation.