NEOM is an accelerator of human progress and a vision of what a new future might look like. A region in northwest Saudi Arabia on the Red Sea, NEOM is being built from the ground up to include hyperconnected, cognitive cities, ports, next-generation infrastructure and industries, enterprise zones, research centers, sports and entertainment venues and tourist destinations.

As a destination, it will be a home for people who dream big and want to be part of building a new model for exceptional livability, creating thriving businesses and reinventing environmental conservation.

As a workplace, it is a place for people who share our core values of care, curiosity, diversity, passion, respect, and becoming a catalyst for change.

Are you ready to help NEOM find solutions to the world’s most pressing challenges? Are you prepared to create a lasting legacy that benefits generations to come? Then we want to hear from you!

ROLE OVERVIEW

The Automated Gate/Marshalling Yard Specialist is responsible for the design and develop safe and effective processes for the implementation of port systems as well as planning and execution processes of Gate Operations.

The integration of these processes will be used to define the Port of Neom’s integration points as well as the creation of user test cases and training material. Significant testing, engagement with suppliers and continuous process improvement across traditional, remote operated and autonomous

functionality.

The role will contribute to effective, standard, and safe Gate Operations of the Port of Neom through the design, development, training and implementation of processes, interfaces, and applications

REQUIREMENTS SUMMARY

• Excellent communication and interpersonal skills, with the ability to engage effectively with a wide range of stakeholders.
• High attention to details to ensure the processes are optimized.
• Ability to build and sustain strong relationships with internal and external stakeholders.
• Competency in negotiating with stakeholders to achieve mutually beneficial outcomes.
• Flexibility to adjust engagement strategies based on changing circumstances or feedback.
• Ability to lead and influence others to achieve desired outcomes.
• Ability to uphold ethical standards in all stakeholder interactions and communications.

ROLE COMPETENCIES & ACTIVITIES

The Automated Gate/Marshalling Yard Specialist's responsibilities will include, but not be limited to:

• Design, develop, test, and implement efficient processes, SOP’s, Work Instructions, visual aids, and training material for Gate Operations and Marshalling Yard
• Actively engage in the implementation of various port systems including TOS, GOS, OCR, and VBS throughout implementation phases prior and post go live
• Lead Gate Automation testing work streams to support implementation while delivering on milestone timelines, functional requirements, technology integration and functional requirements inside budget
• Support automation and AI implementation by collaborating with suppliers during design, testing, installation, and commissioning activities. Including highlighting risks and identifying mitigation along the way in a constructive manner.
• Support Automation and AI implementation through documentation and daily record keeping with status updates, roadblocks, failures, and support required to support automation implementation and supplier contract management.
• Define, implement, and accomplish KPIs based corrective actions and projects to increase productivity, efficiencies, quality, and safety alongside cost control.
• Lead digital twin selection and implementation with internal and external counterparts to bug test and to test operational scenarios in advance of live operations.
• Define and run test cases to identify ceilings on gate operations, marshalling yard and terminal performance and specific systems.
• Define and run test cases to validate contracted system performance indicators.
• Ensure all gate operations processes are well documented and update to date, in line with Sea Mobility’s Business Process Programs
• Lead a marshalling yard training campaign for external stakeholders to ensure efficient use of the marshalling yard and the gate.
• Support the design and creation of implementation plans, including resource allocation
• Manage and monitor the Marshalling Yard and Gate Operations process during operations to detect gaps, failures or exceptions in the processes and follow up through resolution.
• Collaborate with HSSE and development team to define and improve training plans to develop and improve the employee’s skills and knowledge to ensure the most safe and efficient container terminal operations (manual, semiautomated and fully automated).
• Create, review and periodic updating of risk assessment for the execution of all container terminal operations, as well manage the implementation of every control defined to eliminate and/or control of every risk.
• Ensure compliance with policies and procedures for health and safety at work.

EXPERIENCE & QUALIFICATIONS

Knowledge, Skills and Experience

• Minimum of 3 years’ professional experience in the terminal operations 
• Previous management experience will be considered advantageous
• Minimum of 1 Automated gate project completed
• Previous experience with container terminal implementations and startups
• Process mapping and documentation process experience is a must
• Expertise and understanding of an Automated terminal operation
• Experience in manual terminal operations.
• Previous TOS experience a must.
• Ability to identify improvement strategies.
• Previous TOS, OCR, VBS implementation experience.
• Experience training others.
• Trained and competent in a range of Lean and six sigma.
• Stakeholder management skills.
• Strong English language and effective communication skills.

Qualifications

• Bachelor’s degree in Port and/or Terminal Management, or related business studies.
• Master's degree in relevant subject preferred