NEOM is an accelerator of human progress and a vision of what a new future might look like. A region in northwest Saudi Arabia on the Red Sea, NEOM is being built from the ground up to include hyperconnected, cognitive cities, ports, next-generation infrastructure and industries, enterprise zones, research centers, sports and entertainment venues and tourist destinations.

As a destination, it will be a home for people who dream big and want to be part of building a new model for exceptional livability, creating thriving businesses and reinventing environmental conservation.

As a workplace, it is a place for people who share our core values of care, curiosity, diversity, passion, respect, and becoming a catalyst for change.

Are you ready to help NEOM find solutions to the world’s most pressing challenges? Are you prepared to create a lasting legacy that benefits generations to come? Then we want to hear from you!

ROLE OVERVIEW

The Resource Planning Lead is responsible for leading and centralizing all resource planning and deployment activities across container and non-containerized operations, includes establishing processes and procedures, roster scheduling, reporting, budget, cost analysis, contracts, service delivery, administrative support and leadership of the team

REQUIREMENTS SUMMARY

• Experience with process management and process improvement methodologies.
• Knowledge of data analysis and reporting tools.
• Capability to identify inefficiencies and areas of improvement in existing processes.
• Excellent communication and interpersonal skills, with the ability to engage effectively with a wide range of stakeholders.
• High attention to details to ensure the processes are optimized.
• Ability to build and sustain strong relationships with internal and external stakeholders.
• Competence in negotiating with stakeholders to achieve mutually beneficial outcomes.
• Flexibility to adjust engagement strategies based on changing circumstances or feedback.
• Uphold ethical standards in all stakeholder interactions and communications.

ROLE COMPETENCIES & ACTIVITIES

The Resource Planning Lead’s responsibilities will include, but not be limited to:

• Mange and deliver resource requirement (manpower and equipment) in daily operations for container operations, non-containerized operations and marine services
• Responsible for all port staff rosters and resource related contracts ensuring they are managed with regards to KSA Labour Laws
• Monitor and ensure cost effective resource deployment and efficient planning operations to achieve the set KPI
• Prepare forecasts and budgets for dynamic workloads and resource requirement, monitoring business change & developing models to improve accuracy
• Constantly review and propose effective shift/roster patterns to match business requirements, with the consideration of flexibility, lead time, cost and availability
• Train and develop resource planning team to KSA and international standards and achieve set KPI together in the coming expansion
• Collaborate with external stakeholders to develop systems to improve roster scheduling and resource deployment mechanism to drive down cost
• Ensure policies and procedures for safety, environment, and security compliance of all related activity areas
• Manage employee performance issues including training, appraisals, discipline, and grievances.
• Actively collaborate with peers in other port workstreams to deliver best possible service delivery solutions
• Contribute to and develop relationships with outsourcers/contractors and other port related users ensuring resource supply timely
• Provide administrative support to the port team including but not limited to transportation, accommodation, recruitment and HR related items
• To accomplish ad-hoc tasks when require

Culture and Values

• Embrace NEOM’s culture and Values https://www.neom.com/en-us/about.
• Act with honesty and integrity by following best practices, and upholding the robust standards and expectations set out in NEOM’s Code of Conduct.
• Maintain fair, ethical and professional work practices in accordance with NEOM’s Values and Code of Conduct.
• Adhere to NEOM’s Policies, procedures, and controls to ensure compliance with rules. 

EXPERIENCE & QUALIFICATIONS

Knowledge, Skills and Experience

• Minimum 10 years’ experience in the resource/roster planning role (container and port industry preferrable) with
• 5 years of managerial/supervisory experience Proven track record of successfully managing relationships with diverse stakeholder groups.
• Solid knowledge in resources planning including roster scheduling, outsourcing
• contracts, workloads and resources control and forecast in port industry
• Strong communication, negotiation and interpersonal skills with the ability to collaborate across the port team and outsourcers/contractors.
• Experience in labor intensive industry in GCC region is a plus
• Able to work round the clock and respond to emergencies/exceptions at any time
• Proven experience in safety, cost, and productivity improvement as well as design and implementation of new operation procedure for continuous improvement
• Fundamental process development, project management skills
• Have good command of both written and spoken English, Arabic speaking is a plus

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain & Logistics or equivalent