NEOM is an accelerator of human progress and a vision of what a new future might look like. A region in northwest Saudi Arabia on the Red Sea, NEOM is being built from the ground up to include hyperconnected, cognitive cities, ports, next-generation infrastructure and industries, enterprise zones, research centers, sports and entertainment venues and tourist destinations. As a destination, it will be a home for people who dream big and want to be part of building a new model for exceptional livability, creating thriving businesses and reinventing environmental conservation. As a workplace, it is a place for people who share our core values of care, curiosity, diversity, passion, respect, and becoming a catalyst for change. Are you ready to help NEOM find solutions to the world’s most pressing challenges? Are you prepared to create a lasting legacy that benefits generations to come? Then we want to hear from you! |
ROLE OVERVIEW |
The TOS Automation Senior Manager – Port is r to oversee IT operations at our port's terminal facilities. The ideal candidate will have a strong background in Terminal Operating System (TOS) implementation, development, and management, alongside operational experience in container terminals. This role focuses on timely TOS implementation, optimization for efficiency, managing vendor relationships, and leading key TOS projects. The successful candidate will possess excellent logical thinking, strategic mindset, teamwork skills, and hands-on experience with TOS, Gate Operating Systems (GOS), and automated equipment. |
REQUIREMENTS SUMMARY - Knowledge of data analysis and reporting tools.
- Capability to identify inefficiencies and areas of improvement in existing processes.
- Excellent communication and interpersonal skills, with the ability to engage effectively with a wide range of stakeholders.
- High attention to details to ensure the processes are optimized.
- Ability to build and sustain strong relationships with internal and external stakeholders.
- Competence in negotiating with stakeholders to achieve mutually beneficial outcomes.
- Flexibility to adjust engagement strategies based on changing circumstances or feedback.
- Ability to lead and influence others to achieve desired outcomes.
- Uphold ethical standards in all stakeholder interactions and communications.
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ROLE COMPETENCIES & ACTIVITIES The TOS Automation Senior Manager – Port’s responsibilities will include, but not be limited to: Systems Operations - Lead the design, implementation, optimization, and maintenance of the Terminal Operating System (TOS) to support automated port operations and enhance efficiency.
- Oversee both container and general cargo TOS, ensuring high availability and performance.
- Drive TOS strategy and initiatives by implementing best practices to ensure TOS success and its
- data.
- Manage vendor relationships while monitoring performance to ensure timely and budget-compliant delivery.
- Foster collaboration between TOS and operations teams to ensure systems are built and utilized efficiently
- Provide training and support to TOS users, offering leadership and mentorship to the IT team while promoting a collaborative environment.
- Focus on TOS optimization and adaptability to changing needs.
- Lead complex TOS projects, including system upgrades and operational changes, to enhance terminal growth and efficiency.
- Collaborate with various teams to align TOS strategy with business objectives, emphasizing continuous improvement.
- Implement effective TOS risk management practices to identify and mitigate potential risks.
People Management - Cultivate a culture of development and high performance within the IT and Operations departments.
- Build strong relationships with stakeholders across the organization.
- Set performance objectives, provide support, and offer regular feedback on staff performance.
- Foster a high-performance work environment that aligns with NEOM’s values
Culture and Values - Embrace NEOM’s culture and Values https://www.neom.com/en-us/about.
- Act with honesty and integrity by following best practices, and upholding the robust standards and expectations set out in NEOM’s Code of Conduct.
- Maintain fair, ethical and professional work practices in accordance with NEOM’s Values and Code of Conduct.
- Adhere to NEOM’s Policies, procedures, and controls to ensure compliance with rules.
EXPERIENCE & QUALIFICATIONS Knowledge, Skills and Experience - Minimum of 5 years of TOS experience in semi-automated or automated terminals.
- Strong background in TOS development and optimization, TOS testing and upgrades, automated port systems and integrations, with a deep understanding of Port Operations.
- Proven experience in managing cross-functional teams of IT and Operations.
- IT management experience
- Demonstrated success in vendor management, including contract negotiation and performance management.
- Solid project management experience, with a track record of successfully leading large-scale IT initiatives.
- Excellent people management skills, with the ability to lead, inspire, and develop a high-performing team.
- Expertise in IT risk management.
- Strong strategic planning and decision-making abilities.
- Excellent communication and stakeholder management skills.
Qualifications |