Business Development:
- Identify and prospect potential corporate clients in need of facility management services.
- Develop and maintain a pipeline of opportunities through research, networking, and cold calling.
- Schedule and conduct meetings with decision-makers to present facility management services.
Sales and Account Management:
- Prepare and deliver compelling presentations and proposals tailored to client needs.
- Negotiate contracts and pricing with clients to ensure mutually beneficial agreements.
- Manage and nurture existing client relationships to drive repeat business and referrals.
- Ensure high levels of customer satisfaction by addressing client concerns and ensuring service delivery meets expectations.
Market Research:
- Monitor market trends, competitor activities, and industry developments to identify new sales opportunities.
- Provide feedback to the management team on market conditions, client needs, and sales strategies.
Sales Strategy:
- Develop and execute a strategic sales plan to meet or exceed sales targets and revenue goals.
- Collaborate with the marketing team to develop promotional materials and campaigns that support sales efforts.
- Track and report on sales performance, including sales metrics, forecasts, and pipeline status.
Administrative Tasks:
- Maintain accurate records of sales activities, client interactions, and contract details in the CRM system.
- Prepare regular sales reports and participate in sales meetings to discuss progress and strategies.
Skills
Educational Background:
- Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
Experience:
- 2-5 years of experience in B2B sales, preferably in facility management or related industries (e.g., real estate, corporate services).
Sales Skills:
- Strong ability to prospect, pitch, and close deals.
- Excellent negotiation and contract management skills.
- Proven track record of achieving or exceeding sales targets.
Communication:
- Strong verbal and written communication skills.
- Ability to create and deliver engaging presentations to diverse audiences.
Client Management:
- Excellent relationship-building skills with the ability to manage multiple client accounts.
- High customer service orientation and responsiveness.
Technical Proficiency:
- Familiarity with CRM software and Microsoft Office Suite.
- Understanding of facility management solutions, including cleaning, maintenance, security, and space management.
Personal Attributes:
- Self-motivated, proactive, and results-oriented.
- Ability to work independently and as part of a team.
- Strong organizational and time-management skills.