• The General Manager will play a pivotal role in identifying market trends, customer preferences, and competitive landscape to make informed business decisions and capitalize on opportunities.
• Upholding quality, service, and operational efficiency standards throughout the organization falls under your purview as General Manager, driving excellence.
• Your role as General Manager involves recognizing market trends, analyzing customer preferences, and evaluating competitive dynamics, all contributing to informed strategic choices.
• Crafting business plans, creating budgets, and setting operational policies are integral parts of your role as General Manager, driving resource optimization and fostering lasting growth.
• Recognizing market trends, grasping customer preferences, and evaluating industry competition are part of your responsibilities as General Manager, guiding strategic deliberations.
• Your duty as General Manager includes identifying market trends, grasping customer preferences, and evaluating competitive forces, all of which play into informed strategic planning.

Job Summary:

The General Manager (GM) will take full responsibility for establishing and building the operations of a newly opened physical therapy center. With the commercial registration already issued, the GM will lead all aspects of setting up the center, including securing permits, designing operational workflows, recruiting staff, and launching the facility. This individual will ensure the center delivers high-quality patient care, achieves financial profitability, and complies with all regulatory requirements.

Key Responsibilities:

1. Center Establishment and Strategic Planning:

• Develop a comprehensive plan to establish and launch the physical therapy center from scratch.

• Acquire all necessary permits for the facility and licenses for medical practitioners.

• Create a corporate hierarchy and internal policies for operations, HR, and patient care.

• Oversee the procurement of equipment, furniture, and technology required for the center.

• Plan the official launch of the center and ensure readiness for operation.

2. Leadership and Operations Management:

• Lead daily operations, ensuring smooth and efficient service delivery once the center is operational.

• Manage budgets, operational expenses, and resource allocation.

• Develop systems to monitor and improve the quality of patient care.

3. Regulatory Compliance:

• Ensure compliance with Saudi healthcare and labor laws.

• Maintain documentation to meet regulatory standards for the facility and its staff.

4. Human Resources and Team Building:

• Recruit, hire, and train qualified staff, including therapists, physicians, and administrative personnel.

• Develop and enforce HR policies, including performance evaluation, training, and development programs.

• Foster a positive work culture to retain talent and enhance employee satisfaction.

5. Financial Management:

• Develop pricing models for physical therapy sessions and services.

• Monitor revenue and expenses, ensuring profitability and cost efficiency.

• Establish and track financial goals, preparing regular financial reports for the owner.

6. Marketing and Business Development:

• Design and execute marketing strategies to promote the center’s services.

• Build partnerships with healthcare providers, insurance companies, and community organizations.

• Drive patient acquisition and retention through customer-focused programs and initiatives.

Key Qualifications:

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field (Master’s preferred).

• Minimum of 5 years of experience in managing healthcare facilities, preferably in Saudi Arabia.

• Proven experience in setting up and launching new healthcare facilities or centers.

• Strong knowledge of Saudi labor laws, healthcare regulations, and licensing procedures.

• Fluency in Arabic and English.

• Strong leadership, organizational, and communication skills.

Salary and Benefits:

• Salary: SAR 20,000 - SAR 30,000 per month (based on experience).

• Benefits: Medical insurance, housing and transport allowances, performance bonuses, and annual leave.

Skills

• Strategic Vision: Possesses a proven track record of formulating and executing long-term business strategies, leveraging market insights to identify opportunities, minimize risks, and ensure sustainable growth.
• Proficiently guides and motivates cross-functional teams, showcasing adept decision-making skills and fostering a cohesive atmosphere that drives company-wide accomplishments.
• Proficiently conveys intricate concepts through verbal and written means, adeptly establishing connections with diverse stakeholders and enabling transparent information dissemination across the organization.
• Displays extensive financial expertise, covering budgeting, forecasting, and cost effectiveness, culminating in informed financial decisions that bolster the organization's financial well-being.
• Displays exceptional leadership capabilities by effectively steering and motivating cross-functional teams, displaying sound decision-making and fostering a united culture driving towards organizational achievements.
• Showcases outstanding leadership skills in guiding and energizing cross-functional teams, with a strong decision-making acumen and a commitment to nurturing a collaborative environment for attaining company-wide goals.