Saudi

Understand the demand of consumers to provide timely service and solutions.
Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
Identify practical challenges in a project to rectify the issues for final delivery.

Skills

Previous association with a company in the role of a customer service executive or representative.
Conversant with the utility of CRM software and other digital solutions that enhance the company's services.
Strong phone handling skills and active listening.
Excellent communication and presentation skills.
Good time management and organizational skills that contribute to a rise in overall productivity.
Well-versed in handling digital tools and modern computer hardware.

Post date: 17 Jumada al-awwal 1446 - 18 November 2024

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