The Workshop Manager plays a crucial role in the automotive repair and support services industry, particularly within a dynamic environment like Medina, Saudi Arabia. This position is designed for individuals who possess a strong background in automotive repair, management skills, and a passion for delivering exceptional service. The Workshop Manager will oversee daily operations, ensuring that the workshop runs smoothly, efficiently, and meets the highest standards of quality. This role requires a blend of technical expertise and leadership abilities to manage a team of skilled technicians while maintaining excellent customer relations.

Responsibilities:

1. Oversee daily workshop operations, ensuring efficiency and quality in all repair processes.
2. Manage and lead a team of automotive technicians, providing guidance and support to enhance their skills.
3. Develop and implement workshop policies and procedures to improve workflow and service delivery.
4. Monitor inventory levels of spare parts and supplies, ensuring timely replenishment.
5. Conduct regular inspections of work performed to ensure compliance with safety and quality standards.
6. Maintain strong relationships with customers, addressing any concerns or feedback promptly.
7. Prepare and manage the workshop budget, ensuring cost-effectiveness and profitability.
8. Coordinate training programs for staff to keep them updated on the latest automotive technologies.
9. Analyze workshop performance metrics to identify areas for improvement.
10. Ensure compliance with local regulations and industry standards in all workshop activities.

Preferred Candidate:

1. Proven experience in automotive repair and management roles.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Detail-oriented with a focus on quality and safety.
5. Ability to work under pressure and meet tight deadlines.
6. Proficient in using automotive diagnostic tools and software.
7. Strong problem-solving skills and a proactive approach.
8. Knowledge of inventory management and budgeting.
9. Commitment to continuous professional development.
10. Fluency in Arabic and English is an advantage.

Skills

• Strong knowledge of automotive repair techniques and technologies.
• Proficient in workshop management software and tools.
• Excellent organizational and multitasking abilities.
• Strong customer service and communication skills.
• Ability to analyze performance data and implement improvements.