• Client Relationship Management:
• Serve as the primary point of contact for clients, maintaining strong relationships and ensuring their needs are met.
• Conduct regular meetings with clients to discuss event details, progress, and any changes.
• Provide excellent customer service and address client concerns promptly.
• Event Planning and Coordination:
• Develop comprehensive event plans, including timelines, budgets, and task lists.
• Coordinate with vendors, suppliers, and venues to secure necessary resources and services.
• Ensure all event logistics, including transportation, accommodations, and catering, are properly arranged.
• Budget Management:
• Create and manage event budgets, ensuring all expenses are tracked and within the allocated budget.
• Negotiate contracts with vendors to obtain the best rates and services.
• Prepare financial reports and provide regular updates to senior management.
• Event Execution:
• Oversee the on-site execution of events, ensuring all aspects run smoothly and according to plan.
• Manage event staff and volunteers, providing clear instructions and support.
• Handle any issues or emergencies that arise during events, making quick decisions to resolve them.
• Post-Event Activities:
• Conduct post-event evaluations to gather feedback and identify areas for improvement.
• Prepare detailed event reports, including financial summaries and client feedback.
• Follow up with clients to ensure their satisfaction and discuss future event opportunities.
• Marketing and Promotion:
• Collaborate with the marketing team to develop event promotion strategies and materials.
• Utilize social media and other channels to promote events and engage with target audiences.
• Assist in the creation of promotional content, including brochures, flyers, and online advertisements.
• Administrative Duties:
• Maintain accurate records of client interactions, event details, and financial transactions.
• Update event management software and databases with relevant information.
• Perform other administrative tasks as needed to support the event management team.

Skills

• Qualifications:
• Bachelor's degree in Event Management, Hospitality, Marketing, or a related field.
• Proven experience in event planning and account management, preferably in a similar role.
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and deadlines simultaneously.
• Proficiency in event management software and Microsoft Office Suite.
• Flexibility to work evenings, weekends, and travel as needed for events.
• Desired Skills:
• Creative problem-solving abilities.
• Strong negotiation skills.
• Ability to work well under pressure.
• Attention to detail.