Description

• To manage project scoping, business cases approval, project planning, risk management, quality control, implementation and post implementation review

• To liaise with external vendors in sourcing, selection and implementation of software products;

• Coordinate, monitor and provide leadership to business and project teams throughout the program lifecycle to complete program/projects according to plan within budget controls and defined quality standards.

• To provide leadership and to manage performance of project resources including internal and external parties who are involved in the execution of the projects

• To analyze and manage the impacts, interfaces and inter-dependencies of different projects; and

To solve business and technical problems and propose alternatives or solutions.

• Work with stakeholders and other subject matter experts to assess current capabilities, understand requirements, and apply technical background / understanding in the development of project documents.

• Work with the business to design effective processes; identify and define detailed product requirements and use cases.

• Ensure technical design and delivery meet business/operational needs based on defined requirements.

• Participate and/or drive User Acceptance Testing (UAT), partner/3rd party integration testing, and production validation

• Manage internal and external service providers, collaborate with stakeholders across multiple geographies. Develop and maintain a strategic network across the organization which can be utilized to successfully drive projects.

• To ensure compliance with IT related governance, including but not limited to IT Security & IT standards & policies.

• Adhere to existing processes / standards of the bank’s Project Life Cycle, including the system development life cycle (SDLC) and project /Program management methodology, business technology architecture, risk and production capacity guidelines and escalate issues as required.

• Communicate project status and provide timely escalation of issues to management and other Project Delivery Managers.

• Assist in the identification of opportunities to minimize cost, provide recommendations and/or deliver corresponding strategic solutions to support cost effectiveness and to enhance stakeholder experience.

• Partner with team members to develop effective resolutions to project issues and conflicts.

• Work in a senior role and coach, mentor and motivate new project team members, and contractors, and influence them to take positive action and accountability for their assigned work.

• Prioritize and manage own workload and team’s workload in order to deliver quality results and meet timelines.

• Building and improving process and technology platforms for effective delivery of the propositions.

• Exercise the responsibility and authority to take steps to ensure the successful execution and delivery of program.

• Responsible for all program aspects including stakeholder, communication, benefit management and transferring value to operations from end to end.

• Any other mission critical task for the bank assigned by head of the project delivery.

• Responsible for ensuring that the KPI and SLA as set out for the program & service is adhered too

• Lead and counsel business and IT on vendor governance by improving existing service and performance; enhancing operational stability; contributing to cost savings; and driving revenue opportunities by consistently practicing Vendor Management disciplines including: performance management, relationship management, financial management and contract administration.

• Understanding of the significance of IT infrastructure and/or Application change in a large financial services environment and familiarity with technology strategy and architectural concepts for technology direction.

QUALIFICATIONS:

• Master or bachelor's degree in business administration, Finance, Industrial Engineer, or IT.
• PMP is a must, PgMP is preferred.

EXPERIENCE:

• 10 years’ strong record of accomplishment with hands on Portfolio/ Program – Project / Delivery management. Running complex multi-million programs in banking services
• Clear experience in transformation programs that involved significant cost reduction/simplification/IT rationalization/process rationalization
• Ideally experience in Agile transformation in banking
• Highly experienced in customer management, relationship management, multi-partner relationships, multi geography engagements
• Excellent stakeholder management skills and the ability to influence, negotiation, establish credibility and work with gravitas
• Possess excellent communication skills and demonstrates proven capability to build relationships at all levels. Speaking and writing both Arabic and English at a professional level

SKILLS:

• Experience deploying large scale banking projects/programs.
• Highly driven individual is needed.
• Ability to facilitate relations between business partners.
• Knowledge of bank and program / project methodologies.
• Knowledge of tools (e.g., MS Office, Project, Visio) within own area.
• Knowledge and understanding of businesses supported.
• Ability to Manage / Lead a project team.
• SME in domains related to his assigned programs portfolio

Skills

BEHAVIOURAL COMPETENCIES

Leadership, communication, stakeholders’ management, problem solving, negotiation skills, presentation skills.

Additional Requirements :