Company Overview: We specialize in providing advanced telecom and technology solutions tailored to our clients' needs. Our offerings include low-current systems, comprehensive telecom services, and innovative smart parking solutions. We are seeking a strategic and results-driven Telecom Solutions Head to lead our efforts in delivering exceptional telecom services and driving business growth.

Position Overview: The Telecom Solutions Head will be responsible for developing and implementing telecom solutions that align with client requirements and industry standards. This role requires a strong leader with a proven track record in operations and project management, who can drive performance and foster client relationships.

Key Responsibilities:

Solution Development:

• Develop and implement telecom solutions that meet client specifications and adhere to industry standards.

Operations Management:

• Plan and manage all telecom operations, including budgeting and resource allocation, to ensure efficient service delivery.

Business Growth:

• Collaborate with sales teams to identify and acquire new telecom clients, driving business growth through strategic initiatives.

Service Oversight:

• Oversee the installation, maintenance, and support of telecom services, ensuring high-quality service delivery.

Client Relationship Management:

• Maintain strong client relationships to enhance customer loyalty and satisfaction, addressing any concerns promptly and effectively.

Continuous Improvement:

• Implement continuous improvement initiatives to optimize telecom service delivery and enhance operational efficiency.

Performance Monitoring:

• Monitor key performance indicators (KPIs) to assess telecom service performance, identifying areas for improvement and implementing corrective actions.

Compliance Management:

• Ensure compliance with telecom regulations and company policies, mitigating risks associated with service delivery.

Reporting:

• Provide regular performance reports to senior management, highlighting successes and areas for development.

Team Leadership:

• Lead and mentor the telecom solutions team, fostering a culture of innovation, collaboration, and excellence.

Skills

Experience:

• Minimum of 5 years in operations management, project management, or a related role with significant leadership responsibilities.

Education:

• Bachelor’s degree in Business Management, Project Management, Engineering, or a related field.

Skills:

• Strong leadership and team management skills.
• Excellent analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Proven ability to drive business growth and client satisfaction.