The Head Therapist plays a pivotal role in enhancing the wellness experience offered by our hospitality establishment in NEOM, Saudi Arabia. This position is ideal for a dedicated professional who is passionate about health and wellness, and who possesses a strong background in therapeutic practices. The Head Therapist will lead a team of therapists, ensuring that all treatments and services meet the highest standards of quality and customer satisfaction. This role requires excellent communication skills, a keen eye for detail, and the ability to create a serene and welcoming environment for guests.
This role is temporary and is for a duration of one month. Candidates must be able to join immediately.
Responsibilities:
- Oversee the daily operations of the therapy department, ensuring all treatments are delivered to the highest standards.
- Develop and implement new treatment protocols and wellness programs to enhance guest experience.
- Train and mentor junior therapists, providing guidance on techniques and customer service.
- Conduct regular evaluations of therapy services and guest feedback to improve offerings.
- Manage inventory and supplies for the therapy department, ensuring all products are high quality and available.
- Collaborate with other departments to create integrated wellness packages for guests.
- Maintain a clean and safe working environment in accordance with health and safety regulations.
- Stay updated on industry trends and best practices to continually enhance service offerings.
- Assist in marketing and promoting therapy services to attract new clients.
- Handle guest inquiries and concerns with professionalism and care.
Preferred Candidate:
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proven experience in a therapeutic role within the hospitality industry.
- Ability to work flexible hours, including weekends and holidays.
- Strong organizational skills and attention to detail.
- Passion for wellness and holistic health practices.
- Ability to create a calming atmosphere for guests.
- Proficiency in multiple therapeutic techniques.
- Strong problem-solving skills.
- Ability to build rapport with clients and staff alike.
Skills
- Expertise in various massage techniques, such as Swedish, deep tissue, and aromatherapy.
- Knowledge of anatomy and physiology related to therapeutic practices.
- Strong customer service skills to ensure guest satisfaction.
- Ability to create personalized treatment plans based on individual guest needs.
- Proficiency in maintaining a clean and organized workspace.
- Familiarity with wellness trends and holistic health practices.
- Strong communication skills for effective team collaboration.
- Basic administrative skills for managing bookings and schedules.