DESCRIPTION

When you join Amazon as an Area Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key job responsibilities

Promote a culture of safety and wellbeing

Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts

Support and lead a team and handle administrative work alongside building and supporting a strong team culture

Analyse performance and suggest process improvements to optimise work and improve customer service

Collaborate with other managers to standardise shift processes

In the Inbound Operation team you enter and lead, we’ll be entrusting a team of approximately 80 to 120 associates to you. You’ll drive the training and integration of your team, while motivating and inspiring forward progress. All the while, you’ll exercise sound judgement, making sure progress and KPI targets are worked towards and met.

While you achieve this, you’ll ensure motivation, engagement and performance:

- You’ll need to safeguard your team’s safety, promoting Amazon’s Health and Safety standards,

- You’ll lead cross-functional teams, tasked with solving operational problems,

- You’ll uphold Amazon’s high standards of process quality,

- You’ll maintain inventory accuracy,

- You’ll strive to improve and streamline processes,

- You’ll become a subject matter expert on larger FC processes and activities,

- You’ll actively share and promote best practices with your colleagues and network

Skills

BASIC QUALIFICATIONS

- Bachelor's degree or equivalent

- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

- Advanced proficiency in written and verbal English and local language

- Relevant experience in performing data analysis

PREFERRED QUALIFICATIONS

- 2+ years of performance metrics, process improvement or lean techniques experience

- Experience of communicating with a wide range of stakeholders, including your peers and leadership

- Experience in a logistical/FC working environment

- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment