1. Coffee Preparation: Brewing coffee, espresso, and other beverages according to established recipes and customer preferences.
2. Customer Service: Providing excellent customer service by taking orders, answering questions about the menu, and making recommendations.
3. Cash Handling: Processing customer payments, operating the cash register, and ensuring accurate cash handling.
4. Cleaning and Maintenance: Keeping the work area clean, including washing dishes, cleaning equipment, and maintaining the cleanliness of the café or coffee shop.
5. Inventory Management: Monitoring inventory levels of coffee beans, supplies, and equipment and notifying management when restocking is necessary.
6. Barista Training: Training new staff on equipment operation, menu items, and customer service protocols, if applicable.
7. Creating a Positive Environment: Fostering a friendly and welcoming atmosphere for customers and coworkers.
8. Adhering to Safety and Health Standards: Ensuring compliance with health and safety guidelines in food and beverage preparation.
9. Special Orders: Accommodating special requests or dietary restrictions from customers.

Skills

1. Customer Service: Greet and seat customers, present menus, and provide information about specials and menu items.
2. Taking Orders: Accurately take food and beverage orders from customers and relay them to the kitchen and bar staff.
3. Serving Food and Drinks: Serve food and beverages to customers in a timely manner, ensuring that orders are correct and presented well.
4. Checking in with Guests: Regularly check on customers to ensure they have everything they need and to address any concerns or requests.
5. Maintaining Cleanliness: Keep tables and dining areas clean and organized, including clearing plates and utensils after meals.
6. Processing Payments: Present the bill to customers, process payments, and provide change if necessary.