Director, AI & Analytics Products, CoE

Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.

Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you!

Job Description

This role is responsible for the overall leadership of AI & Analytics products in North America. That includes owning the products’ strategy, communications, delivery, and governance. Direct the delivery (developing, deploying, and maintaining) of value-add AI & Analytics products to the DSC NorAm business. This includes strategic planning and overseeing the execution of tactical action items in the identification and definition of use cases, supporting the IT analytics team with R&D, commercialization, industrialization, and deployment of use cases/developed products.

Your manner of working involves leading others directly and indirectly. This includes leading cross-sector and cross-functional teams, providing guidance and direction to team members, and collaborating with stakeholders to drive the successful implementation of AI & Analytics products.

Responsibilities

• Ability to manage multiple, intermediate to large projects, with varying complexity to successful results with a minimal level of direction from manager; Manage business stakeholder relationships to drive action and value; Identify, manage, and mitigate project risk
• Integrity, self-directed, drive for results, organizational agility, process management, dealing with ambiguity; Demonstrated experience facilitating and constructively challenging the dialogue in areas with limited subject matter expertise amongst cross-functional teams
• Strategic agility with demonstrated strategic and analytic leadership. Sees ahead clearly, future-oriented, broad knowledge and perspective, anticipates trends and consequences accurately, pragmatic and fact based in approach
• Ability to communicate strategy and results to technical and non-technical audiences / develop and maintain strong relationships with key stakeholders, business partners, and executives; strong, active patient listening ability, efficient and effective writer, practiced presenter, demonstrating strong situational awareness
• Strong organizational, time-management, and project management skills. Demonstrates the expertise in obtaining, documenting, and driving pertinent information from cross-functional teams with little supervision.
• Intellectual Horsepower:Intelligent, sharp, comfortable with concepts, complexity. Analyzes elements of projects that have an ambiguous scope and facilitates resolution.
• Comfort with ambiguity, and strong time management skills to respond quickly to changing priorities.
• Ability to develop creative solutions to complex problems and balance long- and short-term needs
• Analytics Expertise: experience with operational and financial analytics and reporting, including assembling, illustration, insight determination, and presenting of analytics findings.
• Business and Commercial Acumen:knows how business and underlying business model works, knowledgeable of future trends, competition, how strategies/tactics work in the marketplace
• Financial Knowledge:Strong understanding of detailed operational/financial modeling and pricing structures, experience designing valuation tools, ability to recommend strategies for increasing product value
• Interpersonal Savvy:Relates well to all kinds of people, comfortable at all levels, tactful, builds rapport and constructive effective relationships
• Working knowledge of data standardization, relational databases, and analytics tools such as data visualization software, artificial intelligence, etc.
• Experience with database management and data-mining skills, including understanding of SQL
• Experience with programming or coding (Python, Java, VB, etc.), and MS Office

Required Education and Experience

• Bachelors Degree in Business, Engineering, Supply Chain, Analytics, Mathematics, Statistics, or a related field, required
• 5+ years of relevant experience project management and analytics experience, required
• 12+ years of progressive direct/indirect project leadership experience, required

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement