Operations Specialist

Coordinate with various departments to ensure the quality of work with the application of procedures and policies to achieve maximum performance standards, serve the relevant departments and provide support that contributes to the completion of work.

Main tasks:

* Follow-up of daily sales traffic ( PHP, CRM, Excel ).

* Follow-up of sales emails received from external branches .

* Follow up the problems associated with all users of the CRM system with the application management department .

* Coordination of customer refund transactions with the customer service department.

* Coordination regarding defaulters ' transactions with the customer service department.

* Checking customer invoices in coordination with other departments.

* Provide the customer service department with the operational status in matters related to the transfer of sponsorship.

* Resolving salary-related complaints in the CRM system .

* Follow up the problems associated with all users of the CRM system with the application management department .

* Coordination with the accommodation in the process of receiving and delivering labor.

* Coordination with manpower Affairs regarding labor flight and issuing visas.

* Work on the transfer of employment in all cases in coordination with employment and accommodation Affairs.

* Follow up the problems associated with all users of the CRM system with the application management department .

* Coordination with the financial Department regarding sales and monthly reports.

* Processing of individual labor salaries in coordination with various departments .

* Payroll processing on the (ERP) system.

* Revenue reports at the worker level and at the contract level .

* Follow up the operation process completely with daily movements .

* Follow up the problems associated with all users of the CRM system with the application management department .

* Coordination regarding the flight of Labor and the issuance of visas.

* Work on the transfer of employment in all cases in coordination with employment and accommodation Affairs.

* Preparing salaries for hourly service workers.

* Revenue reports at the worker level and at the contract level .

* Work on indicators and monthly reports specific to the sector.

Skills

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Post date: 05 Rabi al-awwal 1446 - Today
Publisher: Bayt
Post date: 05 Rabi al-awwal 1446 - Today
Publisher: Bayt