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Customer Service Executive

Saudi - Jeddah Saudi Arabia
Employment: Full Time
  • Understand the demand of consumers to provide timely service and solutions.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Troubleshoot and resolve product issues and concerns.

Skills

  • Adept in using customer relationship management software to offer the best client services.
  • Good listening skills with fluent communication to address all concerns and doubts of the customers.
  • computer skills.
Apply on the Job Website
Post date: 28 Safar 1446 - 2 September 2024
Publisher: Bayt
Post date: 28 Safar 1446 - 2 September 2024
Publisher: Bayt