Job Summary:
The Tire Inspector is responsible for conducting comprehensive tire-related services, including inspection, rotation, and maintaining proper inflation levels. This role demands expertise in tire types, sizes, tread patterns, and proficiency in operating tire road force machine equipment.
Responsibilities:
· Inspect tires, and determine if they are covered by warranty.
· Examine tires for damage, wear, tear, and other issues that may affect performance or safety.
· Check for punctures, bulges, tread depth, and overall tire condition.
· Perform routine maintenance tasks such as tire rotations and balancing.
· Utilize tire road force machine to evaluate tires for vibration, noise, and original equipment (OE) specifications.
· Clearly explain to customers the nature and cause of tire issues.
- For tires covered by warranty, capture all relevant information in photographs, create a PowerPoint report, and submit it to the technical manager for approval.
· Conduct weekly inspections of tire warranties with a Goodyear International representative, including detailed documentation and photographs. Submit all information to the My Way application for approval.
· Prepare tire inspection reports for customer complaints to the trading ministry.
- For warranted tires, gather all necessary details, prepare a warranty report and compensation calculation.
- After receiving warranty approval from the technical manager and the My Way system, forward the information to the coordinator for warranty processing.
· Generate and submit monthly Excel and PowerPoint reports to the technical manager during the first week of each month.
Requirements:
- Diploma or equivalent; additional technical training or certification is a plus.
- Proven experience as a tire inspector or similar role.
- Strong knowledge of tire types, sizes, and tread patterns.
- Ability to operate tire road force machine and other tire service equipment.
- Excellent attention to detail and strong analytical skills.
- Effective communication skills to explain technical information clearly to customers.
- Proficiency in using Microsoft Office Suite (Excel, PowerPoint) and relevant applications (e.g., My Way system).
- Good organizational and time-management skills.