Position Overview: The cashier is responsible for greeting, receiving orders and taking payments from guests in exchange of goods or services while providing them with exemplary customer service and properly processing cash and credit card payments. Cashiers are also responsible for processing refunds and exchanges while managing the cash drawer. Core responsibilities include:

• Count the petty cash and cash float at the start of the shift in the cash drawer.
• Take guest orders (take away or dine in).
• Pleasantly deal with guests to ensure guest satisfaction.
• Suggest food items to guests and upsell food items.
• Make cash or credit transactions.
• Greet guests upon arrival and when leaving the restaurant.
• Issue receipts, refunds and/or change.
• Maintain the cleanliness of the counter.
• Place orders in the system for staff and manager's meals.
• Conduct handover to the next shift and make an endorsement for any unfinished tasks.
• Handle the closing the system and all the transaction receipts of the day.

Official JD

Job: Cashier

Reporting to: Team Leader

Supervision: Floor Manager

Objectives: Consistent high level of guest interaction and money handling.

Duties

• Constantly abide by all Health & Safety Standards set up by government municipality.
• Complete Basic Food and Hygiene Training with passing score.
• Must always have a high standard for guest interaction, respectfulness of local cultures and general understanding that our patrons are GUESTS and not customers.
• Follow all SOPs within company.
• Also responsible for all duties under the Server Job Description.
• Receive payment by (but not limited to) cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change for current or following.
• Maintain clean and orderly checkout areas.
• Able to attend to other tasks as deemed necessary by Management.