• We are seeking Software Support Specialist
• Native Arabic  and English speaking System Administrator is required for clinic  3 years' experience in medical systems

Responsibilities:

• Install and configure software, hardware and networks.
• Manage network servers and technology tools.
• Handle daily support and monitoring task for all applications Capable of managing, tracking and resolving daily support incidents using established support tools • Set up accounts and workstations.
• Monitor performance and maintain systems according to requirements.
• Troubleshoot issues and outages.
• Ensure security through access controls, backups and firewalls.
• Upgrade systems with new releases and models.
• Develop expertise to train staff on new technologies.
• Build an internal wiki with technical documentation, manuals and IT policies System Administrator, System analysis and testing teams for improving system capabilities and reducing support incidents.
• Monitor all applications and system health proactively to ensure that all applications working fine
• Coordinate and perform system monitoring and post deployment support during project and maintenance releases.
• Initiate maintenance requests for the development of packaged procedures and function for repeated support scenarios.
• Perform other duties and responsibilities as required.