The HR Operations Manager will be responsible for the following key areas:

Payroll Accuracy

The role validates monthly attendance and allowance data to ensure accurate payroll processing for shift workers and corporate staff.

Regulatory Compliance

This position maintains full compliance with MHRSD regulations by managing Qiwa, Mudad, and GOSI submissions accurately and on time.

HRIS Management

The manager ensures all employee data in the HRIS is current and accurate to support reliable reporting and audit readiness.

Saudization Strategy

This role monitors Nitaqat ratios and collaborates with recruitment to meet Saudization targets for the industrial sector.

Vendor Oversight

The position manages external vendors for medical insurance and payroll services to ensure service level agreements are met.

Employee Lifecycle

This manager oversees administrative onboarding and offboarding processes to ensure smooth transitions and legal compliance.

Audit Support

The role prepares and provides accurate employment records and transaction logs for internal and external audits.

Process Optimization

This position identifies inefficiencies in HR operations and implements standardized procedures to improve productivity.

Desired Candidate Profile

Bachelor's degree in Human Resources, Business Administration, or a related field. Minimum of 8 years of HR operations experience, with 3 years in an industrial or manufacturing setting. Expert knowledge of Saudi Labor Law, GOSI, and Wage Protection System requirements. Hands-on experience with Qiwa, Mudad, Muqeem, and Absher Business platforms. Proficiency in HRIS systems such as SAP SuccessFactors, Oracle HCM, or Workday. Strong analytical skills with advanced Excel capabilities for data reconciliation. Fluency in English and Arabic for effective communication with authorities and employees. Proven ability to manage payroll inputs for complex shift structures and allowances.

Preferred / Nice-to-have

• Experience in the mining, refining, or precious metals industry.
• Professional HR certification such as SHRM-CP, PHR, or CIPD.
• Experience with HRIS implementation or major upgrades.
• Knowledge of ISO standards related to quality and safety management systems.

Success Metrics

• Zero penalties or violations from MHRSD or GOSI due to compliance errors.
• Payroll accuracy rate of 99.5% or higher in every monthly cycle.
• Maintenance of Nitaqat Saudization tier status required for industrial operations.
• 100% completion of employee file audits with no missing critical documents.
• Reduction in manual HR administrative tasks through process automation.
• Timely resolution of 95% of employee HR queries within defined SLAs.
• Successful renewal of all work permits and residencies before expiration dates.

Equal Opportunity Statement: Saudi Gold Refinery welcomes applications from all qualified candidates. Hiring decisions are made based on role requirements, skills, experience, and alignment with Saudization and Vision 2030 priorities.