About Le Meridien

Le Meridien draws inspiration from the golden age of travel, celebrating diverse cultures through a distinct European appreciation for the good life. The brand caters to curious, creative, and cosmopolitan guests who seek cultural experiences and value moments of connection. Le Meridien aims to provide authentic, chic, and memorable service that encourages guests to savor their destination. Joining Le Meridien means becoming part of the Marriott International portfolio of brands, offering opportunities for professional growth within a global team.

Role Summary

Le Meridien is seeking a Massage Therapist to provide professional massage and body treatments to guests. This full-time role involves assessing guest needs, performing various spa services, and maintaining a high standard of service and cleanliness within the spa environment. The ideal candidate will have 0-1 years of experience in a related field.

Key Responsibilities

• Provide massage services to guests using appropriate props and products.
• Perform body treatments, including scrubs, wraps, and hydrotherapy.
• Assess guest needs and inquire about contraindications (*, allergies, high blood pressure, pregnancy) before commencing services.
• Stay informed about current techniques and modalities relevant to the field.
• Escort guests to and from treatment rooms.
• Arrange workstations, treatment rooms, and drapes.
• Ensure guest comfort, safety, and security throughout the service.
• Promote and sell spa/salon services, including retail products.
• Clean, maintain, and sterilize tools and equipment.
• Maintain cleanliness of the workstation and treatment room, dispose of waste, and secure supplies at the end of each shift.
• Adhere to the daily time schedule.
• Address inappropriate guest behavior according to Marriott International standard operating procedures, which may include stopping a treatment and informing a supervisor.
• Maintain current skills and licensure as per regional requirements.
• Report accidents, injuries, and unsafe work conditions to management; complete all required safety training and certifications.
• Follow all company policies and procedures, maintain a professional appearance, protect confidential information, and safeguard company assets.
• Welcome and acknowledge guests according to company standards, anticipate and address service needs, and express genuine appreciation.
• Communicate professionally and clearly with colleagues and guests.
• Develop and maintain positive working relationships with team members.
• Perform physical tasks including standing, sitting, walking for extended periods, grasping, turning, and manipulating objects weighing up to 10 pounds.
• Execute tasks requiring fine motor skills and hand-eye coordination.
• Undertake other reasonable job duties as assigned by supervisors.

Qualifications and Experience

• Education: A Technical, Trade, or Vocational School Degree is preferred.
• Experience: At least 1 year of related work experience is preferred.
• Supervisory Experience: No supervisory experience is required for this role.