???? We’re Hiring | Operations Manager – Malls???? Location: Eastern Province - Saudi Arabia / Dammam - Al Ahsa
We are looking for an experienced Operations Manager – Malls to oversee the safe, efficient, and seamless day-to-day operations of a shopping mall.
The role will be responsible for ensuring operational excellence across Facilities Management, Security, Housekeeping, Parking, outsourced service providers, and operational compliance, while maintaining a high-quality experience for tenants, customers, and visitors.
???? Key Responsibilities
• Manage daily mall operations and ensure operational readiness.• Oversee facilities, maintenance, HVAC, electrical, fire & life safety, elevators, and escalators.• Lead security operations, emergency preparedness, and incident response.• Manage outsourced service providers and ensure SLA compliance.• Coordinate with tenants on fit-outs, renovations, and operational issues.• Oversee parking and traffic operations.• Monitor operational budgets, cost control, and service performance.• Ensure compliance with HSE, fire, Civil Defense, and regulatory requirements.• Support major events, promotions, and high-footfall periods.
???? Requirements
• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field.• 5–10 years of progressive experience in mall operations, facilities management, or large commercial/mixed-use properties.• Hands-on experience managing facilities, security, housekeeping, parking, and outsourced services.• Strong experience managing contractors, vendors, and service providers in high-footfall environments.• Strong knowledge of building systems, safety standards, compliance, and incident management.• Excellent leadership, problem-solving, communication, and tenant relationship management skills.• Professional certifications such as PMP, OSHA, NEBOSH, or equivalent are desirable.• Flexibility to support operational requirements, including weekends and holidays.
???? We’re Hiring | Operations Manager – Malls???? Location: Eastern Province - Saudi Arabia / Dammam - Al Ahsa
We are looking for an experienced Operations Manager – Malls to oversee the safe, efficient, and seamless day-to-day operations of a shopping mall.
The role will be responsible for ensuring operational excellence across Facilities Management, Security, Housekeeping, Parking, outsourced service providers, and operational compliance, while maintaining a high-quality experience for tenants, customers, and visitors.
???? Key Responsibilities
• Manage daily mall operations and ensure operational readiness.• Oversee facilities, maintenance, HVAC, electrical, fire & life safety, elevators, and escalators.• Lead security operations, emergency preparedness, and incident response.• Manage outsourced service providers and ensure SLA compliance.• Coordinate with tenants on fit-outs, renovations, and operational issues.• Oversee parking and traffic operations.• Monitor operational budgets, cost control, and service performance.• Ensure compliance with HSE, fire, Civil Defense, and regulatory requirements.• Support major events, promotions, and high-footfall periods.
???? Requirements
• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field.• 5–10 years of progressive experience in mall operations, facilities management, or large commercial/mixed-use properties.• Hands-on experience managing facilities, security, housekeeping, parking, and outsourced services.• Strong experience managing contractors, vendors, and service providers in high-footfall environments.• Strong knowledge of building systems, safety standards, compliance, and incident management.• Excellent leadership, problem-solving, communication, and tenant relationship management skills.• Professional certifications such as PMP, OSHA, NEBOSH, or equivalent are desirable.• Flexibility to support operational requirements, including weekends and holidays.