Job brief
The Sales Engineer is responsible for handling high-level sales activities for stainless steel pipes and tubes for local as well as international customers, including client management, technical-commercial offer preparation, and coordination with internal departments, . The role demands strong product knowledge, proactive client engagement. The role requires close coordination with local and international customers, production, quality, logistics, and management to ensure smooth execution of business activities. Responsibilities
· Manage key client accounts independently by handling all communications, inquiries, and commercial negotiations.· Identify and develop new business opportunities within assigned regions through regular client interaction and market analysis.· Build and maintain strong, long-term relationships with clients by offering consistent technical and commercial support.· Analyze customer requirements and coordinate with R&D and Quality departments to ensure full technical compliance.· Liaise with the Production Planning team to verify material availability and delivery timelines before submitting offers.· Prepare internal cost sheets and submit complete technical-commercial offers to clients through formal communication channels.· Follow up on submitted offers, negotiate commercial terms, and work to secure client purchase orders.· Issue internal Sales Orders and coordinate with the logistics team to ensure timely material dispatch.· Support the preparation and submission of shipping and L/C documents in collaboration with the documentation team.· Track and manage assigned export and local projects to ensure timely execution and overall client satisfaction.· Review Letters of Credit (L/C), identify discrepancies, and coordinate with clients and banks to arrange necessary amendments.
· Monitor client payment schedules and follow up to ensure timely collection of outstanding dues.· Provide after-sales support and coordinate with relevant departments to resolve any customer concerns or issues.· Assist Sales Engineers in handling complex inquiries, technical clarifications, or documentation-related challenges.· Share regular updates and feedback with the Sales Supervisor and Sales Manager on market trends, pricing developments, and client behavior.· Represent the company at exhibitions, trade shows, seminars, and industry events to promote SeAH GSI’s product offerings and brand image.· Identify new local business opportunities and evaluate their commercial potential for stainless steel pipes and tubes.· Conduct research on new export markets with strong growth potential to support sales expansion strategies.· Explore and assess new or alternative raw material suppliers for potential cost and quality advantages. Identify and pursue opportunities for company pre-qualifications, product approvals, and vendor registrations with major end users and industry organizations.
Requirements and skillsØ Bachelor’s degree – Preferably in EngineeringØ Experience: 5 Years experience in same fieldØ Ability in English Language (Advance Level)Ø Familiarity with Saudi Arabian import/export regulations and logistics requirements.Ø Experience with Oracle ERP, MES, or similar enterprise systems.Ø High Proficiency in CRM systems and Computer Skills (MS Office/Excel/Power Point)Ø Strong analytical, communication, and reporting skills.Ø Understanding company’s Environmental Management System Ø Understanding the company’s Quality Management System Ø Understanding the Company’s Quality & Environmental PolicyØ Understanding of the SeAH GSI Sales procedures and standards & specification of SS pipes and tubesØ Understanding Safety rules in SeAH GSI